Miryan Granda

Cashier

Presidente Supermarkets

Miramar, FL

03.2016 - 02.2020

Adhered to social distancing protocols and wore mask or face shield.
Issued receipts, refunds, credits or change due to customers.
Worked closely with front-end staff to assist customers.
Discounted purchases by scanning and redeeming coupons.
Checked personal identifications during alcohol and tobacco sales.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Answered customers' questions and provided information on store procedures or policies.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Answered customer questions and provided store information.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Greeted customers and answered any questions they had about the store's products and services.
Used suggestive selling techniques to promote add-on sales.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Performed other duties as assigned by management.
Processed refunds for worn, damaged and broken merchandise.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Counted and balanced cashier drawers.
Greeted customers promptly and responded to questions.
Answered customer inquiries regarding store policies and procedures.
Offered customers carry-out service at completion of transaction.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Built and maintained productive relationships with employees.
Maintained current knowledge of store promotions to highlight sales to customers.
Verified customer age requirement for alcohol or tobacco purchases.
Processed returns and exchanges of merchandise in accordance with store policies.
Maintained work area and kept cash drawer organized.
Helped customers find specific products, answered questions, and offered product advice.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Stocked shelves with merchandise when needed.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Processed returned merchandise by strictly following store return and exchange procedures.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Welcomed customers, offering assistance to help find store items.
Processed customer payments quickly and returned exact change and receipts.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Collected payments and provided accurate change.
Answered phone calls to assist customers with questions and orders.
Accepted cash and credit card payments, issued receipts and provided change.
Assisted customers over the phone regarding store operations, product information and order placement.
Scanned items and checked pricing on cash register for accuracy.
Delivered high level of customer service to patrons using active listening and engagement skills.
Trained new team members in cash register operation, stock procedures, and customer services.
Recognized by management for providing exceptional customer service.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.
Maintained schedule of class assignments to meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Understood and followed oral and written directions.
Assisted with customer requests and answered questions to improve satisfaction.

Summary

Overview

Work History

Assistant Manager

Cashier

Skills

Languages

Timeline

Assistant Manager

Cashier

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