Mirycle Snipe
Ruskin
Summary
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Administrator
GaleForce Roofing DBA Lifetime Quality Roofing
01.2024 - Current
- Updating sales teams daily KPIs
- Tracking all revenue
- Submitting the office's expense report
- Coordinating all of the branch's marketing events
- Manage branch's inventory
- Notarizing accurate and appropriate documents
- Permitting the branch's current and future builds
- Calculating and submitting payroll
- Overseeing issues with production and the county's building department
- Renewing all of the branch's documents(County Registration, Vehicular Registrations, Certificates of Insurance, Bonds, Business Tax Receipts)
- Providing accurate data for audits
Operations Specialist
Total Home Roofing
06.2023 - 12.2023
- Ensured all paperwork is properly completed and entering that information into the company's project management software
- Ordered materials, dumpsters, and subcontractors
- Answered inbound customer calls and questions and delivering top-notch customer service
- Ensured the timely resolution of any challenges that might impact the customer experience, regardless of the root cause
- Delivered proactive customer service throughout each project while upholding the company standards of customer service
- Performed other duties as assigned
- Dealt with inspections and permitting in different municipalities throughout Florida
- Coordinated and organized meetings, conferences, and special events
- Managed office supplies and equipment inventory
Mobile Expert
TMobile
11.2022 - 06.2023
- Facilitated retail sales of cellular devices and wireless services while demonstrating outstanding customer service
- Handled customer questions, issues, and create selling opportunities in-person, over the phone, and through approved social media usage
- Developed continuous, up-to-date knowledge of Metro by TMobile products and services
- Maintained store operations such as opening and closing duties, inventory control, cash management, general cleaning, office functions, setting up displays, and adhering to merchandise standards
- Created daily and monthly personal action plans to exceed sales goals
Call Center Agent
American Power and Gas
08.2022 - 01.2023
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product's features, prices etc
- And present their benefits
- Ask pertinent questions to understand the customer's requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer's personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company's reputation
- Go the 'extra mile' to meet sales quota and facilitate future sales by building sustainable relationships with customers
- Keep records of calls and sales and record useful information
- Seize opportunities to upsell products when they arise
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- Process orders, forms and applications
- Identify and escalate priority issues
- Route calls to appropriate resource
Solar Project Manager
Modern Brokers of America
01.2020 - 07.2022
- Managed the design, procurement and construction of solar projects for commercial customers including multi-year power purchase agreements (PPA)
- Developed project proposals to meet customer needs while maximizing financial returns on investment
- Coordinated with internal teams such as engineering, finance, operations and legal to ensure successful execution of each project from start to finish
- Communicated regularly with customers throughout the process to keep them updated on progress and timelines
- Ensured that all required documentation is complete prior to closing a deal in order to expedite funding approval by lenders or investors
- Managed the installation of over 100 solar panels on residential homes, including roof and window cleaning
- Conducted regular inspections to ensure that all systems were working properly and safely
- Developed a training program for new project managers which increased productivity by 15%
- Collaborated with engineers to develop more efficient designs for future projects
- Supervised the construction of eight commercial solar panel installations from start to finish
- Coordinated with the solar contractors, homeowners and investors on a daily basis to schedule installation of solar projects
- Processed paperwork related to payments for each project (i.e., invoicing)
- Worked with marketing team to develop content for online listing platforms and assisted in other various office tasks such as photocopying, filing etc
Director Assistant
Elisha Welch Daycare
06.2017 - 06.2021
- Established and taught end-to-end curriculums educational programs, lessons, activities, food, and exercise for newborns to toddlers
- Managed and performed the overall financial and operational tasks, including ensuring state and federal day-care center compliance as well as office assistance and data entry to facility owner
- Administered employees to ensure behavior and competence met & exceeded expectations
- Monitored and scheduled vendor orders and deliveries as well as repair maintenance
- Seamlessly coordinated internal and external child development services
- Ensuring facility punctuality, positivity, and organization
- Administered staff payroll
- Inventoried all available facility supplies
- Maintained a database of all relevant information on children
- Ensured compliance with state safety guidelines
- Conferred with parents and responded to inquiries
Education
High School -
Bloomingdale Senior High School
06-2019
Skills
- Customer service
- Restaurant Experience
- Classroom Management
- Food Safety
- Food Service
- Kitchen Experience
- Training
- Business Management
- Upselling
- Kitchen management
- Communication skills
- Customer support
- Project management
- Filing
- 3D animation
- System design
- Financial report interpretation
- Report writing
- Analytics
- Office management
- Construction (Roofing)
- Permitting
- CRM software
- Report generation
- Account development
- Product knowledge
- Stock management
- Account management
- Contract negotiation
- Cash handling
- Food safety and sanitation
- Reliability
- Multitasking
Certification
- SerfSafe Certificate
- Telemarketing License
- 0214 - LIFE INCI VARIABLE ANNUITY
- Florida Notary License, 03/21/28
Timeline
Sales Administrator
GaleForce Roofing DBA Lifetime Quality Roofing
01.2024 - Current
Operations Specialist
Total Home Roofing
06.2023 - 12.2023
Mobile Expert
TMobile
11.2022 - 06.2023
Call Center Agent
American Power and Gas
08.2022 - 01.2023
Solar Project Manager
Modern Brokers of America
01.2020 - 07.2022
Director Assistant
Elisha Welch Daycare
06.2017 - 06.2021
- SerfSafe Certificate
- Telemarketing License
- 0214 - LIFE INCI VARIABLE ANNUITY
- Florida Notary License, 03/21/28
High School -
Bloomingdale Senior High School
Similar Profiles
Miriam LaraMiriam Lara
Secretary/Personal Assistant to the Owner at Lifetime Roofing ServicesSecretary/Personal Assistant to the Owner at Lifetime Roofing Services
Garrett McCartneyGarrett McCartney
Sales Representative/Project Manager at Lifetime Roofing LLCSales Representative/Project Manager at Lifetime Roofing LLC
Marcus BowersMarcus Bowers
Solar Panel Installer and roofing at LSCI, Inc. dba Sun-Tec Solar & RoofingSolar Panel Installer and roofing at LSCI, Inc. dba Sun-Tec Solar & Roofing