Mirza Mehmood Ali Baig
Summary
Highly motivated and hardworking individual seeking a challenging position at a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings.
Overview
3
3
years of professional experience
Work History
Contact Centre Associate
Webhelp + Concentrix
10.2022 - 11.2023
- Review and moderate user-generated content for compliance with community guidelines and legal requirements
- Responded to user questions or grievances concerning regulated content
- Understood and implemented challenging content moderation guidelines
- Monitored social media channels for illegal activity or violations of company policies
- Reviewed content to determine if it violates any laws or regulations, such as those pertaining to hate speech, bullying, or harassment.
Internship as Bench Sales Recruiter
Genuine Lamp Hyderabad
04.2021 - 04.2022
- Responsible for handling IT requirements from US based clients
- Responsible for full cycle recruiting - Interview, Offer, Negotiation and Closed candidates for assigned requisitions
- Sourcing from Job portals i.e., LinkedIn, Dice and Indeed.
- Reduced employee turnover by identifying potential retention issues early in the recruitment process and addressing them effectively with hiring managers before making offers.
Education
B.COM Computer Application -
Aurora's Degree & PG College
Hyderabad01.2022
Intermediate -
New Chaitanya Junior College
Hyderabad01.2019
Skills
- Fast Learner
- Flexible and Adaptable
- Organizational skills
- Interpersonal skills
- Stakeholder engagement
Accomplishments
- Participated and won 2nd prize in carroms competition at Inter college level in the year 2019.
- Active participation in co-curricular activities in the college.
Visa Status - Valid Until
2024-04-07
Timeline
Contact Centre Associate
Webhelp + Concentrix
10.2022 - 11.2023
Internship as Bench Sales Recruiter
Genuine Lamp Hyderabad
04.2021 - 04.2022
B.COM Computer Application -
Aurora's Degree & PG College
Intermediate -
New Chaitanya Junior College