Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Misael Garcia III

Part-Time Hub Supervisor
San Antonio,TX

Summary

Supervised preventive maintenance and scheduled repair activities as the control room supervisor. Reliable worker with solid emergency response coordination and fleet management skills. Built high-performing teams through great leadership skills. Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Hub Supervisor

UPS
12.2020 - Current
    • Improved customer satisfaction by addressing concerns promptly and providing resolutions while working in Data Acquisitions.
    • Utilized data-driven decision-making tools to identify opportunities for optimization within the hub operations, implementing necessary changes effectively.
    • Proactively identified potential bottlenecks in processes before they became critical issues leading to improved workflow while working in the Human Machine Interface, Flow Control, Control Room full time specialist cover, Unload Belt Supervisor, Belt Tender and Grid Supervisor, and in IPLD.
    • Collaborated with cross-functional teams to achieve company-wide objectives and improve overall performance.
    • Maintained open lines of communication between drivers, dispatchers, warehouse staff members resulting in increased teamwork efficiency.
    • Coordinated with upper management on strategic planning initiatives aimed at enhancing operational excellence.
    • Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
    • Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.
    • Managed a team of warehouse personnel, fostering a positive work environment and encouraging professional growth.
    • Reduced employee turnover through effective communication, training, and team-building initiatives.
    • Provided ongoing training for employees on new equipment, software updates, and best practices in the industry.
    • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
    • Motivated workers to exceptional performance through implementation of new strategies.
    • Managed labor assignments and equipment allocations and met transportation, operations and production goals.
    • Coordinated responses to emergencies while working in control room such as during contingencies or when areas are down for repair.

Associate

Walmart
03.2019 - 12.2020
  • Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Spearheaded process improvement initiatives that increased operational efficiency while maintaining high-quality output standards.
  • Assisted colleagues with challenging situations, providing guidance based on expertise and experience in the industry.
  • Monitored customer feedback channels, identifying areas of improvement for enhanced service quality.
  • Proactively sought opportunities for personal growth within the role through continuous learning initiatives.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

Chef Assistant

Jason's Deli
09.2018 - 02.2019
  • Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
  • Worked closely with front-of-house staff to address customer feedback or concerns promptly, fostering strong cross-functional teamwork within the restaurant setting.
  • Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
  • Adhered to dietary restrictions and accommodated allergies as necessary, fostering an inclusive dining experience for all guests.

Team Lead Sales Associate

Kay Jewlers
02.2017 - 08.2018
  • Developed customized proposals tailored to client''s specific needs which resulted in higher closing ratios.
  • Boosted employee morale through recognition programs and fostering a supportive work environment.
  • Developed strong relationships with key clients, ensuring their continued loyalty and repeat business.
  • Mentored junior sales associates, resulting in their rapid progression within the company.

Education

No Degree - Civil Engineering

University of Houston
Houston, TX
05.2001 -

Bachelor of Science - Mathematics

Thomas Edison State University
Trenton, NJ
05.2001 -

High School Diploma -

Veterans Memorial Early College High School
Brownsville, TX
05.2001 -

Skills

Team Management

Accomplishments

  • Supervised team of 24 staff members as a small sort supervisor throughout COVID and was able to train everyone up starting up a new sort and was able to meet production consistently with a weeks of no missloads
  • Supervised belt tenders and grid and led to some positive changes with the relationship with the unload the rest of the building as well as got employees trained and on the same page.
  • Supervised in the unload and led to a very productive group as well as was able to consistently hit production goals throughout the heat of the summer months and with minimal staffing.
  • Led the group to still hit productive numbers throughout the looming tensions of a possible strike
  • Learned both HMI and flow control as well as parts of BASE and some yard control supervisor duties and am able to perform them well.
  • Currently learning IPLD as well as learning to see discrepancies and how to stop them before they happen to avoid dispatch errors.
  • Covered multiple full time supervisors and able to comfortably perform their duties when asked as well as consistently covering and running the role as full time control room specialist on days when necessary.

Timeline

Hub Supervisor

UPS
12.2020 - Current

Associate

Walmart
03.2019 - 12.2020

Chef Assistant

Jason's Deli
09.2018 - 02.2019

Team Lead Sales Associate

Kay Jewlers
02.2017 - 08.2018

No Degree - Civil Engineering

University of Houston
05.2001 -

Bachelor of Science - Mathematics

Thomas Edison State University
05.2001 -

High School Diploma -

Veterans Memorial Early College High School
05.2001 -
Misael Garcia IIIPart-Time Hub Supervisor