Misael Lafont
Miami,FL
Summary
- I am proactive, motivated individual and strong team player. A motivated administrative professional seeking a position in a challenging environment. Over 10 years' experience successfully providing administrative and secretarial support to the operational department. Proficient in a range of computer applications.
- Doing administrative and clerical tasks (such as scanning or printing)
- Preparing and editing letters, reports, memos, and emails
- Running errands to the post office or supply store
- Arranging meetings, appointments, and executive travel
- Answering phone calls and taking messages
- Maintaining folders on servers
- Recording meeting minutes
- Liaising with teams and units
- Tracking petty cash
- Covering reception
Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Home Health Administrator
Blessed Hands Home Services Corp
12.2023 - Current
- Reduced hospital readmissions by closely monitoring patients'' progress and proactively addressing potential issues.
- Created a culture of continuous learning among employees by offering ongoing educational opportunities relevant to their roles in-home health administration.
- Increased patient retention by fostering a supportive and compassionate environment.
- Coordinated outreach efforts within the community to raise awareness about available home health services.
- Improved patient outcomes by conducting thorough assessments and collaborating with physicians on appropriate care plans.
- Collaborated with interdisciplinary teams to provide holistic home health care solutions for patients.
- Set goals for the organization''s growth while maintaining high levels of client satisfaction through excellent service provision.
- Oversaw financial management processes, including budgeting, cost control, and billing procedures.
- Led process improvement initiatives aimed at enhancing overall operational effectiveness within the Home Health agency setting.
- Analyzed patient data to identify trends and opportunities for service improvements.
- Implemented staff training programs to improve skills and ensure consistent delivery of high-quality care.
- Conducted regular quality assurance audits to maintain high standards of care throughout the organization.
- Managed human resources functions such as recruitment, hiring, onboarding new employees in line with organizational requirements.
- Developed and maintained strong relationships with healthcare providers, facilitating seamless coordination of services.
- Negotiated contracts with vendors, securing favorable terms and ensuring timely delivery of products/services essential for daily operations.
- Evaluated staff performance, providing feedback and guidance for professional development opportunities.
- Streamlined operations for increased efficiency, optimizing scheduling and staff allocation.
- Enhanced patient satisfaction by implementing comprehensive care plans tailored to individual needs.
- Established effective communication channels between staff members, promoting collaboration and information sharing across departments.
- Provided direct personal care and administrative services to clients.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Administered medications in accordance with doctor's instructions.
- Scheduled and coordinated medical appointments.
- Utilized universal precautions and infection control principles in all aspects of care.
- Assisted with end-of-life care.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Developed and implemented care plans for clients.
Home Health Administrator
Precious & Blessing Hands Home Services Inc
09.2021 - 12.2023
- Reduced hospital readmissions by closely monitoring patients'' progress and proactively addressing potential issues.
- Created a culture of continuous learning among employees by offering ongoing educational opportunities relevant to their roles in-home health administration.
- Increased patient retention by fostering a supportive and compassionate environment.
- Coordinated outreach efforts within the community to raise awareness about available home health services.
- Collaborated with interdisciplinary teams to provide holistic home health care solutions for patients.
- Improved patient outcomes by conducting thorough assessments and collaborating with physicians on appropriate care plans.
- Analyzed patient data to identify trends and opportunities for service improvements.
- Implemented staff training programs to improve skills and ensure consistent delivery of high-quality care.
- Conducted regular quality assurance audits to maintain high standards of care throughout the organization.
- Managed human resources functions such as recruitment, hiring, onboarding new employees in line with organizational requirements.
- Developed and maintained strong relationships with healthcare providers, facilitating seamless coordination of services.
- Negotiated contracts with vendors, securing favorable terms and ensuring timely delivery of products/services essential for daily operations.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Developed and implemented care plans for clients.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Documented vital statistics and coordinated with health care providers.
Administrative Assistance
Precious & Blessing Hands Home Services Inc.
07.2018 - 12.2023
- Doing administrative and clerical tasks (such as scanning or printing), preparing and editing letters, reports, memos, and emails, running errands to the post office or supply store, arranging meetings, appointments, and executive travel, answering phone calls and taking messages, maintaining folders on servers, recording meeting minutes, liaising with teams and units, tracking petty cash, covering reception.
- Provided administrative assistance to executive staff, streamlining office processes and enhancing efficiency.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Supported team with knowledgeable administrative assistance.
- Contributed to a positive work environment by providing administrative assistance and support during peak periods of activity.
- Provided clerical and administrative assistance to maintain optimal patient flows.
- Developed and maintained strong relationships with healthcare providers, facilitating seamless coordination of services.
- Increased patient retention by fostering a supportive and compassionate environment.
- Collaborated with interdisciplinary teams to provide holistic home health care solutions for patients.
- Streamlined operations for increased efficiency, optimizing scheduling and staff allocation.
- Established effective communication channels between staff members, promoting collaboration and information sharing across departments.
- Managed human resources functions such as recruitment, hiring, onboarding new employees in line with organizational requirements.
- Evaluated staff performance, providing feedback and guidance for professional development opportunities.
- Analyzed patient data to identify trends and opportunities for service improvements.
- Negotiated contracts with vendors, securing favorable terms and ensuring timely delivery of products/services essential for daily operations.
Education
Home Health Aide 75HRS -
National Medical Institute
Miami, FL02.2018
Professor of Physical Education And Sport. -
INDER National Teaching Directorate
Cienfuegos, Cuba03.2003
High School Diploma -
ESPA Martín Dihigo Llano
Cienfuegos, Cuba07.2002
Skills
Staff recruitment and retention
Multitasking proficiency
Continuous Learning Commitment
Organizational Skills Development
Patient Care Coordination
Time management mastery
Performance Evaluation Experience
Regulatory Compliance Knowledge
Conflict resolution techniques
Interpersonal relationship building
Medical Records Management
Data Analysis Competence
Healthcare Policy Understanding
Community Outreach Programs
Resource Allocation Efficiency
Financial Management Proficiency
Marketing Strategy Formulation
Ethical Conduct Maintenance
Clinical Management Expertise
Home Health Software Utilization
HIPAA Compliance Familiarity
Client Advocacy
Care Planning
Medical terminology knowledge
Cultural Competency
Teamwork and Collaboration
Emotional Support and Companionship
Multitasking
Multitasking Abilities
Patient Care
Reliability
Excellent Communication
First aid and safety
Organizational Skills
Team Collaboration
Effective Communication
Certification
- GED Diploma
- DCCC Certificate
- Zero Tolerance Certificate
- Health Insurance Portability and Accountability Act (HIPAA)
- HIV/AIDS Certificate
- OSHA Certificate
- Domestic Violence Certificate
- CPR/First Aide
- Security Awareness Certificate
- Civil Rights Certificate
Timeline
Home Health Administrator
Blessed Hands Home Services Corp
12.2023 - Current
Home Health Administrator
Precious & Blessing Hands Home Services Inc
09.2021 - 12.2023
Administrative Assistance
Precious & Blessing Hands Home Services Inc.
07.2018 - 12.2023
Home Health Aide 75HRS -
National Medical Institute
Professor of Physical Education And Sport. -
INDER National Teaching Directorate
High School Diploma -
ESPA Martín Dihigo Llano
- GED Diploma
- DCCC Certificate
- Zero Tolerance Certificate
- Health Insurance Portability and Accountability Act (HIPAA)
- HIV/AIDS Certificate
- OSHA Certificate
- Domestic Violence Certificate
- CPR/First Aide
- Security Awareness Certificate
- Civil Rights Certificate
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