Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Misael Morales

Coplay,PA

Summary

Logistics professional with extensive experience in managing warehouse operations and leading teams to ensure efficient workflows. Known for reliability and adaptability in meeting changing needs. Expertise in inventory management and process optimization, fostering collaborative team environment.

Overview

10
10
years of professional experience

Work History

Health Care Assistant

Caring Family Home Care Services
09.2023 - Current


  • Assisted my dad with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help achieve nutritional objectives.
  • Assisted with transferring and positioning my dad, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Collaborated with healthcare professionals to develop care plans addressing specific needs.
  • General Housekeeping

Inbound Coordinator

Scholastic Books
02.2021 - 09.2023


  • Oversee the unloading of trucks.
  • Confirm freight with the purchase order.
  • Report any discrepancies.
  • Maintained compliance with safety regulations, conducting routine inspections and enforcing strict adherence to protocols.
  • Managed inbound shipment scheduling, ensuring timely deliveries and minimizing disruptions to daily operations.
  • Enhanced warehouse efficiency by streamlining inbound processes and coordinating with cross-functional teams.
  • Facilitated smooth warehouse operations through effective collaboration with carriers, suppliers, and internal stakeholders.
  • Assisted in the development of standard operating procedures for inbound logistics, enhancing overall operational consistency.


DTC/UPS Coordinator

Hawthorne Gardening
02.2018 - 09.2023
  • Wave DTC/ UPS orders in system so they can be selected.
  • Oversee the picking/selecting of the orders.
  • Verify the orders are correct and there are no damages.
  • Perform quality control of the picking to ensure no damages occur during delivery.
  • Run the UPS processing of all the orders in the system according to date.
  • Print labels and stage pallets for pickup.
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

Manager, Value Added Service (VAS)

McKesson
09.2019 - 06.2020
  • Responsible for Induction Quality Control and Packing Department
  • Induction- Setting up and overseeing the induction of machines for daily production goals and maximizing employee performance.
  • Quality Control- Managing quality control inspections by enforcing the required standards and upholding associates to those standards.
  • Packing- Improved packaging efficiencies by changing work methods, and motivating associates to achieve production goals.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Receiving Supervisor

Walmart Logistics
08.2018 - 09.2019
  • Supervisor for RSR daily operations and headcount of 86 associates.
  • Responsible for staffing, rotation and work assignments of 86-100 associates & the acquisition of freight for stocking and receiving functions.
  • Researched associate gap, accounted for lost or missing hours of productivity and provided feedback to associates
  • Run daily workload, morning start-ups and was part of management sync meetings
  • Maintain quality and safety standards for the entire staff.
  • Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
  • Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
  • Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
  • Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
  • Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
  • Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
  • Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
  • Conducted employee training and onboarding processes with strategic goals in mind.
  • Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
  • Streamlined documentation procedures for inbound shipments, reducing errors in record-keeping while maintaining compliance with regulatory requirements.
  • Optimized space utilization in the warehouse by reorganizing storage layouts based on product turnover rates.
  • Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
  • Established cross-functional collaboration with other departments, improving overall warehouse workflow efficiencies.
  • Enhanced team productivity with effective delegation of tasks and consistent follow-up on progress.
  • Troubleshot issues related to receiving hardware/software systems, liaising with IT personnel to resolve problems in a timely manner.
  • Conducted periodic performance reviews for team members, offering constructive feedback and identifying opportunities for professional development.
  • Assisted in budget planning for the receiving department, helping management make informed decisions on resource allocation.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Trained new team members on proper and safe use of tools and equipment.
  • Enforced team adherence to safety regulations and protocols.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Monitored progress of tasks to provide feedback for improvement.
  • Monitored production levels and implemented measures to increase output.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.

Receiving Supervisor (Lead)

Walmart Logistics
09.2015 - 08.2018
  • Oversaw receiving department and subsequent departments in receiving.
  • Responsible for staffing, rotation and work assignments from unloading, receiving, palletizing remedy, detail receive. Off-line, traffic and support.

T3 Trainer

Walmart Logistics
06.2015 - 09.2017
  • Oversaw the onboarding process of new hires for every department
  • Responsible for training new hires on safety regulations and proper techniques.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Collaborated with subject matter experts to create accurate training content.
  • Assisted interpreting for Human Resources during new hire orientation with Spanish speaking only new hires.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.
  • Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.

Receiving Problem Solver

Walmart Logistics
06.2015 - 09.2017
  • Resolved issues that hindered operations.
  • Partnered with leadership to create contingency plans for potential issues that arise within the operation.
  • Partnered with remedy -QA team about freight in trouble codes or states that could not be processed through conventional needs.
  • Defined problem to identify, prioritize and select alternatives.
  • Employed various tools and equipment to find solutions to difficult or complex issues.
  • Looked outside known experience to find solutions and produce results.
  • Researched and extracted data to complete tasks.
  • Defined problems to make decisions and moved forward to support quick resolution.
  • Utilized problem-solving skills to reduce or eliminate company expenses.

Receiving Associate

Walmart Logistics
06.2015 - 09.2017
  • Awarded Associate of the Month May 2016
  • Performed receiving functions such as single item and multi-item receiving, unloading, put-away, details receive, palletizing, and off-line received.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
  • Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
  • Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
  • Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
  • Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
  • Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
  • Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
  • Bolstered overall warehouse performance by routinely cross-training in other departments to develop a comprehensive understanding of company operations and support colleagues as needed.
  • Minimized errors in shipment documentation with thorough verification of packing slips, invoices, and purchase orders.
  • Expedited order fulfillment by thoroughly inspecting received goods and swiftly directing items to appropriate storage locations.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.

Education

High School Diploma -

William Cullen Bryant High School
Long Island City, NY

Skills

  • Advanced Excel and Word skills
  • Yard management systems expertise
  • Proficient in ANT software
  • Event hosting
  • KlipFolio expertise
  • SAP proficiency
  • ECC
  • Expertise in EWM
  • Lean Six Sigma certification
  • Remote visual connections
  • Accurate order picker
  • Proficient in operating reach trucks
  • RC (Offload)
  • Experienced in operating electric pallet jacks
  • Skilled in using UPS WorldShip for shipping logistics
  • Document management
  • Proficient in Google Docs
  • Proficient in Google Sheets
  • Teamwork and collaboration
  • Fast learner
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Safety compliance
  • Task prioritization
  • Organizational skills
  • Decision-making
  • Certified in CPR/AED

Accomplishments

  • Supervised team of 20-60 staff members.
  • Achieved Production Goals through effectively helping with Staff Coordination.
  • Achieved daily goals by completing all tasks with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved goals by monitoring key performance indicators (KPI) for all inbound tasks.

Languages

Spanish
Native or Bilingual

Timeline

Health Care Assistant

Caring Family Home Care Services
09.2023 - Current

Inbound Coordinator

Scholastic Books
02.2021 - 09.2023

Manager, Value Added Service (VAS)

McKesson
09.2019 - 06.2020

Receiving Supervisor

Walmart Logistics
08.2018 - 09.2019

DTC/UPS Coordinator

Hawthorne Gardening
02.2018 - 09.2023

Receiving Supervisor (Lead)

Walmart Logistics
09.2015 - 08.2018

T3 Trainer

Walmart Logistics
06.2015 - 09.2017

Receiving Problem Solver

Walmart Logistics
06.2015 - 09.2017

Receiving Associate

Walmart Logistics
06.2015 - 09.2017

High School Diploma -

William Cullen Bryant High School

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Misael Morales