Misaias Herrera
Katy
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
Champs Sporting Goods
05.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Basketball Referee
Lycoming College
03.2025 - 04.2025
- Ensured player safety by closely monitoring on-court actions and addressing any violations promptly.
- Contributed to a positive game environment by maintaining a professional demeanor and interacting respectfully with players, coaches, and spectators.
- Expanded knowledge of official rules by participating in ongoing training sessions and workshops.
- Improved game fairness by accurately enforcing basketball rules and regulations.
Basketball Camp Coach
Charlie Jones Basketball Camp
07.2024 - 07.2024
- Created a positive atmosphere conducive to learning by fostering an inclusive environment where all players felt valued.
- Developed future leaders within the camp setting, encouraging responsibility and accountability among participants.
- Conducted skill assessments for individual players, leading to focused coaching strategies.
Education
BBA - Business Administration
Lycoming College
Williamsport, PA05-2027
High School Diploma -
Katy Jordan High School
Katy, TX05-2023
Skills
- Respectfulness
- Growth mindset
- Approachable personality
- Teamwork and collaboration
- Time management
- Customer service
- Listening skills
- Goal oriented
- Problem-solving
- Multi-tasking strength
Timeline
Basketball Referee
Lycoming College
03.2025 - 04.2025
Basketball Camp Coach
Charlie Jones Basketball Camp
07.2024 - 07.2024
Sales Associate
Champs Sporting Goods
05.2024 - 08.2024
BBA - Business Administration
Lycoming College
High School Diploma -
Katy Jordan High School
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