Misalent Kent
Blountsville,AL
Summary
Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.
Overview
31
31
years of professional experience
1995
1995
years of post-secondary education
Work History
General Laborer
Tyson Foods
Blountsville, AL
09.2023 - 04.2025
- Operated machinery to assist in food processing and packaging.
- Maintained cleanliness and organization in production areas.
- Followed safety protocols to ensure a secure work environment.
Wait Staff Member
Archies Burgers and BBQ
Hoover, Alabama
10.2014 - 09.2023
- Took accurate orders and communicated effectively with kitchen staff.
- Maintained cleanliness and organization of dining and service areas.
- Processed cash and credit transactions efficiently at the register.
- Responded promptly to customer inquiries and resolved issues effectively.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Stocked supplies and ensured all items were readily available for service needs.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Ensured that all orders were taken correctly and in a timely manner.
- Greeted and welcomed customers, providing them with menus.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Followed all safety procedures when handling hot plates or sharp objects.
- Implemented sanitary food handling, holding and service protocols.
- Discussed dining menu information to aid in decision process for senior residents.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Addressed complaints to kitchen staff and served replacement items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Key Holder
Applebee's Grill + Bar
Northport, Alabama
11.2013 - 10.2014
- Supervised staff, providing guidance and support during shifts.
- Managed inventory levels, tracking stock and ordering supplies as needed.
Caregiver
Magnolia House Assisted Living
Oneonta, Alabama
09.2006 - 09.2012
- Assisted residents with daily living activities and personal care needs.
- Monitored health conditions and reported changes to medical staff.
- Provided companionship and emotional support to enhance resident well-being.
- Assisted with medication administration under supervision of healthcare professionals.
- Coordinated social activities and events to engage residents in community life.
Mail Clerk
Thompson Tractor & Equipment Sales Inc.
Birmingham, Alabama
09.2005 - 09.2006
- Sorted incoming mail for efficient distribution to departments.
- Managed outgoing shipments to ensure timely delivery to clients.
- Operated mail processing equipment for accurate handling of correspondence.
- Collaborated with team members to streamline mail sorting processes.
- Processed special handling requests for sensitive or urgent mail items.
- Assisted in training new staff on mailroom procedures and safety protocols.
- Monitored compliance with shipping regulations and company policies.
- Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
- Received, sorted and organized incoming letters and packages.
- Sorted and distributed incoming mail according to predetermined routing procedures.
- Responded to inquiries from internal staff regarding mailroom services and procedures.
- Weighed items using electronic scale to calculate shipping costs.
- Generated reports detailing activities in the mailroom such as package tracking numbers, shipping costs.
- Maintained a clean work environment by disposing of waste material properly.
- Operated automated equipment such as sorting machines, postage meters, fax machines and copiers.
- Created labels using barcodes or other labeling software programs.
- Provided customer service assistance to external customers requiring postal services.
Receptionist
Corbin's Heating and Cooling
Albertville, Alabama
09.2003 - 09.2004
- Greeted customers warmly and directed them to appropriate services.
- Managed incoming calls, providing information and routing to staff.
- Scheduled appointments for HVAC service, ensuring efficient time management.
- Assisted with billing inquiries, processing payments accurately and efficiently.
- Coordinated with technicians to confirm service availability and dispatch schedules.
- Handled customer complaints professionally, escalating issues when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Patient Care Technician
Carraway Methodist Medical Center
Birmingham, AL
09.2002 - 09.2004
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Assisted with patient admissions, discharges and transfers.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Turned and repositioned bedridden patients to prevent bedsores.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Production Clerk
Meadowcraft Inc
Birmingham, AL
09.1994 - 09.1999
- Processed incoming materials for production lines at Meadowcraft Inc.
- Maintained inventory levels to ensure efficient operations and supply availability.
- Operated machinery and equipment according to safety protocols and guidelines.
- Assisted in quality control by inspecting products for defects before packaging.
- Documented production activities accurately in daily logs and reports.
- Inspected materials for quality control purposes prior to distribution or shipment.
- Compiled data from various sources to update production records.
- Assisted in the scheduling of personnel for production operations.
- Performed routine maintenance on machinery used in the manufacturing process.
- Created labels for products based on customer specifications.
- Collaborated with other departments to resolve discrepancies in production records.
- Organized production reports for management review on a weekly basis.
- Ensured accuracy of all paperwork related to production activities.
- Provided guidance and training to new employees regarding company policies and procedures.
- Utilized computer software programs such as Microsoft Office Suite or Enterprise Resource Planning systems.
Education
JB Pennington
Blountsville , ALSome College (No Degree) - Nursing
Wallace State Community College
Hanceville, ALSome College (No Degree) - Business Administration And Management
Wallace State Community College
Hanceville, ALSkills
- Machinery operation
- Food processing
- Safety compliance
- Quality control
- Inventory management
- Customer service
- Team collaboration
- Problem solving
- Time management
- Cash handling
- Effective communication
- Employee training
- Organization skills
- Conflict resolution
- Attention to detail
Timeline
General Laborer
Tyson Foods
09.2023 - 04.2025
Wait Staff Member
Archies Burgers and BBQ
10.2014 - 09.2023
Key Holder
Applebee's Grill + Bar
11.2013 - 10.2014
Caregiver
Magnolia House Assisted Living
09.2006 - 09.2012
Mail Clerk
Thompson Tractor & Equipment Sales Inc.
09.2005 - 09.2006
Receptionist
Corbin's Heating and Cooling
09.2003 - 09.2004
Patient Care Technician
Carraway Methodist Medical Center
09.2002 - 09.2004
Production Clerk
Meadowcraft Inc
09.1994 - 09.1999
JB Pennington
Some College (No Degree) - Nursing
Wallace State Community College
Some College (No Degree) - Business Administration And Management
Wallace State Community College