MISBAH ELLAHI
Brooklyn,NY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Loaner Coordinator / Cashier / Receptionist
Jaguar Land Rover Brooklyn
Brooklyn, New York
10.2023 - 05.2024
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Give a warm greeting to customers when they come in to purchase a new vehicle or come to get their car serviced.
- Check insurance, license, and make sure everything matches.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated leadership skills in managing projects from concept to completion.
- Managed time efficiently in order to complete all tasks within deadlines.
Shift leader
Kosher Corner
10.2017 - 10.2023
- Suggest specific product purchases to meet customers' needs
- Identify interested and qualified customers to provide them with additional information
- Stock shelves with products
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion
- Accept all types of payments: cash, checks, boa, ebt
- Accountable for training new workers
- Make prices for all items when holiday's approach
- Made orders that would come through email and/or app
- Specifically assigned to put together large orders being delivered as far as New Jersey and Florida
- In charge of everything during evening shift
Sales Associate
7-Eleven
09.2017 - 01.2018
- Keep areas neat while working and return items to correct locations following demonstrations
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products
- Suggest specific product purchases to meet customers' needs
- Collected payments including making money orders
- Resolved customer disputes in a calm manner
Education
BBA - Finance
Baruch College of The City University of New York
05-2022
Associate of Arts - Business Administration
Borough of Manhattan Community College of The City University of New York
New York, NY05-2020
Skills
- Microsoft Products (Word, Excel, Powerpoint)
- Problem-solving abilities
- Leadership experience
- Communication
- Dependable, ambitious, customer-focused leader offering 7 years of experience working
- Equipped with Bachelors degree in Finance
- Active Listener
- Multitasking Abilities
- Training and Development
- Complaint resolution
- Cash Handling
- Recordkeeping
- Document Management
- Data Entry
- Information Collection
- Scheduling and calendar management
- Insurance Verification
- Self-Motivated
- Flexible and Adaptable
Languages
- English
- Urdu
References
References available upon request.
Timeline
Loaner Coordinator / Cashier / Receptionist
Jaguar Land Rover Brooklyn
10.2023 - 05.2024
Shift leader
Kosher Corner
10.2017 - 10.2023
Sales Associate
7-Eleven
09.2017 - 01.2018
BBA - Finance
Baruch College of The City University of New York
Associate of Arts - Business Administration
Borough of Manhattan Community College of The City University of New York
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