Misbah Kabani
Richmond,TX
Summary
Focused on improving policies and procedures, increasing patient satisfaction and optimizing workflow in busy medical practices. Excellent administrator with top-notch communication, planning and team leadership skills. Organized Medical Office Assistant with 2 years of experience. Provides direct and indirect patient care. Talented at healthcare coding(icd-10) and medical records management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Office Administrator
Capital Internal Medicine Associates
05.2023 - Current
- Pulled charts and prepared for nurse and doctor assessment.
- Verified benefits and worked with insurance companies to obtain payments.
- Reviewed and sent medical records to other physicians upon request.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Enhanced patient satisfaction with timely follow-ups and communication regarding their appointments and test results.
- Oversaw the implementation of a new EHR which is Clarius system, leading staff training sessions and addressing technical issues as they arose during the transition period.
- Collaborated with office manager to maintain daily operations.
- Sent Referrals to Home Health, taking care of plan of care(485) paper,physician order,sending supplies order,following up on home health and making sure patient get the service and taking care of patient need.
Medical Office Administrative Assistant
Ibn Sina Wilcrest Medical Clinic
04.2022 - 05.2023
- Supported office staff and operational requirements with administrative tasks.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Organized paperwork such as charts and reports for office and patient needs.
- Ensured compliance with OSHA regulations by implementing safety protocols throughout the facility''s daily operations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Prepared and processed patient referrals and transfer requests.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Worked with EHR system
Education
Associate of Applied Science - Nursing
Houston Community College
Houston, TX12.2024
High School Diploma -
Dulles High School
Sugar Land, TX05.2016
Skills
- Understanding of Medical Ethics
- Patient Care Advocacy
- Healthcare Coding(ICD-10)
- Office Procedures Understanding
- Payment Processing
- Customer Service
- Medical Records Management
- Managing Patient Records
- Office Administration Mastery
- Data Entry Efficiency
- HIPAA Compliance Understanding
- Strong Communication Skills
- Software Proficiency
- Understanding of Medical Terminology
- Medical Terminology Expertise
- Health Information Systems
- Medical Clinical Procedures
- BLS CPR AED
Certification
- National Certified Phlebotomist
- BLS-CPR
- HIPAA
- Medical Assistant Certified(Need to give National Exam)
Languages
Spanish
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Medical Office Administrator
Capital Internal Medicine Associates
05.2023 - Current
Medical Office Administrative Assistant
Ibn Sina Wilcrest Medical Clinic
04.2022 - 05.2023
Associate of Applied Science - Nursing
Houston Community College
High School Diploma -
Dulles High School
- National Certified Phlebotomist
- BLS-CPR
- HIPAA
- Medical Assistant Certified(Need to give National Exam)
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