MISBEA Baffour Addo
Wallingford,CT
Summary
Detail-oriented and committed professional dedicated to delivering excellent patient care. Demonstrates strong communication skills and excels at building rapport.
Overview
7
7
years of professional experience
Work History
Registered Nurse, Liver and Kidney Transplant
Yale New Haven Hospital
02.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Care for patients post kidney and liver transplant per protocol
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Trach care
- Central line dressing care
CLINICAL ASSISSTANT
PLANNED PARENTHOOD
04.2022 - 08.2022
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills
- Recorded vital signs and medical history for patients each shift
- Scheduled appointments for patients via phone and in person
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Conducted patient interviews to gather health history, vital signs, and information about current medical issues
- Collected, labeled, and stored laboratory specimens properly prior to testing
- Explained treatment procedures and physicians' instructions.
CUSTOMER SERVICE REP
IKEA NEW HAVEN
12.2017 - 10.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Demonstrated excellent communication skills in resolving product and consumer complaints
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Consulted with customers to resolve service and billing issues.
Education
BACHELOR OF SCIENCE- NURSING (ABSN) -
Quinnipiac University
08.2023
BACHELOR OF SCIENCE- BIOLOGY -
Southern Connecticut State
05.2021
Skills
- Patient head-to-toe assessment
- Medication and injection administration
- Trach care
- NGtube feeds and medication administration
- Wound care
- Vaccination Administration
- Medical Terminology
- Vital Sign Monitoring
- Catheter/ central line Care
- Infection Control Standards
- Medical Documentation
- Possess good communication skills and can communicate well with individuals
- Comfortable working in various shifts
- Highly reliable, dedicated, and efficient in tasks given
- Computers skills in Microsoft office, PowerPoint, outlook
- Time Management
- Routine Laboratory Testing
- Blood Draw and Sample Collection
- Attention to Detail
- Work well within a team and I am capable of taking over leadership responsibilities as well if the Situation demands it
Licensescertificatesawards
- Licensed Registered Nurse: 215299
- First aid and CPR certified (American Heart Society)
Timeline
Registered Nurse, Liver and Kidney Transplant
Yale New Haven Hospital
02.2024 - Current
CLINICAL ASSISSTANT
PLANNED PARENTHOOD
04.2022 - 08.2022
CUSTOMER SERVICE REP
IKEA NEW HAVEN
12.2017 - 10.2020
BACHELOR OF SCIENCE- NURSING (ABSN) -
Quinnipiac University
BACHELOR OF SCIENCE- BIOLOGY -
Southern Connecticut State