Mischa Barrett
Shelby,NC
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
5
5
years of professional experience
Work History
Office Manager/Bookkeeper
Poplar Springs Baptist Church
Shelby, NC
08.2023 - Current
- Maintained confidential records relating to personnel and church matters.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Responded to customer and church members inquiries via phone or email in a professional manner.
- Processed payroll accurately ensuring all employees were paid on time.
- Provided administrative support to church staff including preparing reports and presentations.
- Maintained filing system for records, correspondence and other documents.
- Managed church office operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Administered payroll and maintained proper documentation of employee personnel.
- Managed office inventory and placed new supply orders.
Administrative Assistant
White Oak Manor
Shelby, NC
08.2020 - 07.2023
- Managed database systems containing customer contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Developed and maintained filing systems for confidential documents and records.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Greeted visitors and provided general information about the company.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed office supplies inventory and placed orders when necessary.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Legal Assistant
Corry Law Firm
Kings Mountain, NC
03.2019 - 04.2020
- Scanned physical documents into electronic format for storage in a secure database system.
- Maintained client confidentiality in all matters.
- Maintained inventory levels of office supplies necessary for day-to-day operations.
- Answered phones promptly while providing courteous customer service.
- Ensured that all paperwork was properly filed according to established procedures.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; and obtaining necessary signatures.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Processed incoming mail on a daily basis.
- Greeted clients upon arrival at office and provided assistance as needed.
Education
High School Diploma -
Merrillville High School
Merrillville, IN05-1990
Skills
- Customer Service
- Data Entry
- Workforce Management
- Bookkeeping
- Team Supervision
Timeline
Office Manager/Bookkeeper
Poplar Springs Baptist Church
08.2023 - Current
Administrative Assistant
White Oak Manor
08.2020 - 07.2023
Legal Assistant
Corry Law Firm
03.2019 - 04.2020
High School Diploma -
Merrillville High School
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