Mischa Jargowsky

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.

Supervised and staffed 19 units. Responded to critical incidents and managed units and staff.

RETIRED from Nursing 2018.

• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
• Conducted daily shift briefs to inform staff of changes in patient care assignments.
• Mentored and supervised junior nurses, fostering a supportive and professional work environment.
• Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
• 1st assistant in CV/Thoracic Open Heart Surgery

• Educated patients and families on injury prevention, self-care, and medication management to encourage successful recoveries.
• Enhanced patient safety through diligent monitoring and accurate documentation of vital signs, lab results, and medical history.
• Collaborated with interdisciplinary teams for effective care planning and execution, resulting in better patient experiences.
• Assisted surgeons during complex procedures by providing surgical assistance such as instrument handling or wound dressing application as required for optimal patient outcomes.
• Ensured compliance with regulatory guidelines by adhering to best practices in infection control measures and proper documentation standards.
• Contributed to positive work atmosphere by building trusting relationships with colleagues from various departments, fostering a strong sense of teamwork and collaboration.
• Improved patient outcomes by providing high-quality trauma care and timely interventions.
• Boosted team morale through open communication channels, constructive feedback sessions, and active involvement in staff meetings or huddles.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

• Built strong relationships with clients through attentive service, leading to repeat business and referrals.
• Emphasized product specifications to meet customer needs.
• Increased customer satisfaction by addressing and resolving issues promptly and professionally.
• Assisted call-in customers with questions and orders.
• Described product highlights and benefits to help guide purchasing decisions.
• Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
• Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
• Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
• Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.