Mischaelle Rodriguez
Dallas
Summary
Versatile administrative support professional with strong office management skills and proficiency in Microsoft Office programs. Bilingual with articulate fluency in English and Spanish. Adept at adapting to change, working independently, and exceeding expectations. Highly responsive to customers' needs, skilled at juggling multiple priorities and meeting tight deadlines while maintaining high quality standards. Possesses outstanding administrative and organizational skills, along with a passion for excellence. Exceptional communication and interpersonal abilities, and a remarkable capacity to work for extended periods of time.
Overview
14
14
years of professional experience
Work History
Attendance Clerk
Dallas Independent School District, DISD
08.2024 - Current
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Collaborated with guidance counselors to identify students at risk due to poor attendance and develop appropriate interventions.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Demonstrated strong attention to detail when verifying and inputting student data, resulting in a reliable reporting system for school administrators.
- Streamlined communication with parents by promptly addressing concerns regarding their child''s attendance.
- Ensured compliance with state regulations by staying informed on changes in requirements and adapting processes accordingly.
- Expedited the enrollment process by obtaining accurate contact information for new students'' families during registration periods.
- Provided backup support for front desk, enhancing overall office efficiency during peak periods.
- Assisted in annual audit of attendance records, confirming accuracy and integrity of data.
- Increased awareness of attendance importance through creation and distribution of informational newsletters to parents.
Media Assistant
Dallas ISD
02.2022 - Current
- Organizes and manages routine work activities of the office. Maintains a regular filing system and processes incoming correspondence as instructed. Places and receives telephone calls and recorded messages. I type all documents and correspondence, as required. Maintains supplies, as needed. Responds to inquiries from employees/public in accurate, knowledgeable and efficient manner. Communicate with departmental staff, principals, and teachers as well as others outside of the district in oral and written form. Accomplish assignments using computer software including word processing, spreadsheet, database, and project management applications. Perform all other tasks and duties as assigned. Demonstrated flexibility to cope with the challenges of a rapidly changing world. Demonstrated willingness to remain current with the latest developments in the profession.
Substitute Teacher
Dallas ISD
01.2011 - 01.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Freelance Property Manager
DHR Properties
01.2012 - 01.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Legal Assistant
The Deloney Law Group
01.2013 - 01.2015
- Excel in a role requiring the ability to handle a variety of customer service and administrative tasks and resolves Debtor issues with expediency, attention to detail and a team player. Demonstrate proficiencies in telephone and front-desk reception within a high-volume environment. Serve as the first point of contact for Debtors as well as Potential Clients, calling or visiting. Ability to calm upset and angry Debtors. Translates Spanish to English and vice versa; handle all copying, faxing, scanning, and filing. Assists with payroll and financial operations, data input, processing and retrieval. Work with Q-Law software. Obtained Notary 2015.
Legal Assistant
Law Office of John Nwosu
01.2012 - 01.2013
- Organized and kept a decent work area; file paperwork; input data on the computer using both Microsoft word and excel as well as Outlook. Also help translate to clients during attorney conferences and in Court. Post ads on Craigslist. Assist the attorney in Court and visit inmates as an interpreter at Lew Sterret. Called Courts to verify warrant information as well as client court dates. Mailed and or faxed Letters of Representation; Motions for Continuance; & Appeals to the courts. Assist in hiring process servers both in Dallas as well as out of state. Accounts Payable/Receivable.
Education
Bachelor's Degree - Criminal Justice
Remington College
Garland, TX02.2015
Skills
- Office Skills: Bilingual English & Spanish, Office Management, Ability to Organize, Spreadsheets/Reports, Scheduling/Coordinating, Records Management, Leadership & Teamwork, Front-Desk Reception, Customer Service, Communication, Notary
- Computer Skills: MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Access, MS Project, Windows, Q-Law Software
- Respectfulness
- Strong organization
- Verbal and written communication
- Truancy reporting
- Data entry
Timeline
Attendance Clerk
Dallas Independent School District, DISD
08.2024 - Current
Media Assistant
Dallas ISD
02.2022 - Current
Legal Assistant
The Deloney Law Group
01.2013 - 01.2015
Freelance Property Manager
DHR Properties
01.2012 - 01.2022
Legal Assistant
Law Office of John Nwosu
01.2012 - 01.2013
Substitute Teacher
Dallas ISD
01.2011 - 01.2024
Bachelor's Degree - Criminal Justice
Remington College
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