Mischell Allen

• Delivered outstanding patient care based on physical, psychological, educational and related criteria.
• Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
• Communicated with customers, employees and vendors to answer questions and address complaints.
• Reviewed files, records and other documents to obtain information or respond to requests.
• Answered telephones, directed calls, and took messages.
• Assisted in onboarding new employees by providing orientation materials and training resources.
• Maintained filing systems, both electronic and physical, for easy document retrieval.
• Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
• Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
• Reviewed files and records to obtain information and respond to requests.
• Discussed job performance problems with employees, identifying causes and issues to find solutions.
• Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
• Managed office inventory and placed new supply orders.
• Issued work schedules, duty assignments and deadlines for office or administrative staff.
• Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes.

• Assisted customers in locating items throughout the store.
• Provided excellent customer service by responding quickly to customer inquiries or complaints.
• Trained new employees on company policies and procedures.
• Assisted customers with fuel pumps and provided guidance on fuel types.
• Verified age requirements for purchase of alcohol and tobacco products.
• Maintained cleanliness of the store, including floors, shelves, counters and windows.
• Checked receipts against product sold for accuracy before returning change to customers.
• Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.

• Utilized POS system to total meal costs and add taxes for final bill calculation.
• Maintained a clean work station by restocking supplies, wiping down counters.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Greeted customers and provided menus.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Assisted in seating guests at tables or booths.
• Served alcoholic beverages responsibly in accordance with state laws.
• Communicated with kitchen staff to stay updated on item availability, and customer wait times.
• Relayed orders to service bar and kitchen via point-of-sale register system.
• Presented food and beverages to guests at tables.
• Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
• Replenished beverages when necessary.
• Provided excellent customer service by addressing any complaints or concerns promptly.

Handled diverse duties ensuring seamless customer service and station efficiency.

• Conducted regular cleaning and maintenance of gas station facilities to uphold safety standards.
• Updated pricing information on gas pumps and signage to reflect current rates.
• Performed daily inventory checks on various products to ensure adequate stock levels.
• Suggested and explained recommended services to meet customer needs and resolve specific issues.
• Processed daily transactions promptly to keep workflows moving smoothly.
• Collected cash payments from customers or charged purchases to credit cards.
• Provided excellent customer service by responding quickly to customer inquiries or complaints.

• Executed thorough checks to uphold regulatory standards for firearm transactions.
• Prepared, printed, and distributed Fishing and Hunting Licenses accurately.
• Requested specialty items or niche sporting goods to drive sales and improve rapport.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Placed special orders or called other stores to find desired items.
• Organized store by returning merchandise to proper areas and restocked displays.
• Performed daily examinations of store to restock rapidly selling items and goods.
• Attended staff meetings regularly to stay abreast of changes in policies or procedures.
• Answered store and merchandise questions and led customers to wanted items.
• Maintained organized and completed payment and purchase records for in-store and special events sales.
• Assisted customers in selecting appropriate firearms for their needs.
• Ticketed, arranged and displayed merchandise to promote sales.
• Answered customer inquiries regarding product features, pricing, and availability.
• Adhered to company policies regarding firearm handling and storage.
• Organized displays to attractively showcase products while adhering to company standards.
• Performed extensive online searches to verify accuracy of applicant information.