Dhanraj Dalphus
Tannersville,PA
Summary
Diligent Water Treatment Specialist with six-year background performing water quality analysis, testing and verification while in the army from April 1999-October 2004. Reliable and responsible with knowledge of water purification equipment, including ROWPU Reverse Osmosis Water Purification Unit. Inspecting water supplies for presence of disease, germs and other conditions hazardous to health and environment.
Overview
12
12
years of professional experience
Work History
Prepared Foods Supervisor
FLICK
Queens, NY
03.2022 - Current
- Maintained high level of efficiency in fast-paced work environment.
- Organized food and products by date and maintained adequate supplies.
- Prepared food items by following recipes and product directions.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Greeted customers with friendly demeanor to enhance positive guest experience.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Checked refrigerated and frozen cases and replenished low stock every day.
- Arranged supplies and equipment between storage and work areas.
- Trained team members in successful strategies to meet operational and sales targets.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Courier
Competitive Courier Service
Princeton, NJ
04.2014 - 03.2022
- Managed and maintained a residential and business route of deliveries.
- Developed and maintained a business relationship with many on my route.
- Educated customers on proper shipping and handling processes that were a key component to ensuring that Competitive Courier Services could expedite the delivery.
- Responsible for drop box route pickup.
- Identified mislabeled packages and ensured they were delivered to the correct carrier.
- Regularly in contact with dispatch to service any locations that they needed packages re-routed.
- Lift, maneuver, and sort packages to ensure organizational compliance.
- Followed company policies and procedures during shift.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Manager
Dominos
Hillside, NJ
10.2012 - 04.2014
- Open, closed, and manage most shifts.
- Duties included Ordering Food Delivery, Count Food Usage, Make Bank Deposits, Customer Service-Taking Orders in person and over the phone and Handling Customer Complaints.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Recorded inventory sales into organization's weekly income report.
- Conducted monthly inventories of raw materials and components on work floor.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
Manager
Dominos
Mount Pocono, PA
10.2010 - 10.2012
- Created weekly schedule for store.
- Duties included Paperwork, Cost Controls, Cash Control, Food Management, Seamless Image and adherence to standards, Great Customer Service, Attendance& Punctuality of Staff were on time and see to it that Dominos was always flawless.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Education
GED -
Bernie L Edmunson Education
East Orange, NJ06.1997
Skills
- GPS Systems
- Route Planning
- Heavy Lifting
- Package Delivery and Pick-up
- Customer Service
- Working Independently
- Schedule Adherence
- Attention to Detail
- Reliable Transportation
- Time Sensitive Deliveries
- Verbal and Written Communication
- Problem-Solving
- Time Management
Timeline
Prepared Foods Supervisor
FLICK
03.2022 - Current
Courier
Competitive Courier Service
04.2014 - 03.2022
Manager
Dominos
10.2012 - 04.2014
Manager
Dominos
10.2010 - 10.2012
GED -
Bernie L Edmunson Education
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