Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional customer and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Assistant
Midwest Vein Care & Medical Spa
Chesterfield , MO
03.2023 - Current
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted patients in a professional manner, responding to inquiries and directing them to appropriate medical staff.
Managed incoming calls while providing information or transferring callers to appropriate medical staff.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Conducted research online utilizing search engines such as Google or Yahoo!.
Handled confidential documents in an organized fashion according to established HIPAA protocols.
Scheduled appointments between patients and internal staff members.
Developed project plans for various tasks assigned by upper management.
Managed database systems containing patient contact information.
Answered questions from patients/customers regarding products and services offered by the company.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Responded effectively to sensitive inquiries or complaints.
Coordinated appointments, meetings and conferences.
Prepared and prioritized calendars and correspondence.
Directed customer communication to appropriate department personnel.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in a clean and organized fashion.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Education
Associate of Arts - Graphic Design
St. Charles Community College
Cottleville
05-1999
Skills
Data Entry
Clerical Support
Document Control
Office Administration
Scheduling
Appointment Scheduling
Proposal Writing
Memo preparation
Filing
Affiliations
Running
Weightlifting
Gardening
Remodeling homes
Refinishing furniture
Certification
CPR Certified
Hootsuite Certification
International Sports Science Association Certificate
Timeline
Administrative Assistant
Midwest Vein Care & Medical Spa
03.2023 - Current
Associate of Arts - Graphic Design
St. Charles Community College
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