Summary
Overview
Work History
Education
Skills
Certification
Professionalreferences
Core Marketing Leadership Qualifications
Military Service
Timeline
SeniorSoftwareEngineer
Mischelle Brown

Mischelle Brown

Hiram,GA

Summary

Strategic Marketing Coordinator offers many years of expertise in social media management, client relationship building, and project management. Proactively engages with clients to assess needs and develops and implements successful marketing strategies. Proven collaborator commended for consistently providing outstanding marketing support.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Executive Administrative Assistant

Flatter Inc, for Federal Protective Service
Atlanta, GA
03.2024 - Current
  • Efficiently handled a diverse set of administrative tasks vital to the smooth functioning of the Federal Protective Service, Department of Homeland Security.
  • Managed the coordination of new hire onboarding processes, ensuring seamless integration with access to necessary technology and equipment.
  • Maintained operational efficiency and compliance through the development and maintenance of technical tracking systems for personnel readiness and daily assignments
  • Enhanced organizational communication and logistics by managing executive-level managers' calendar, scheduling, event organization, and travel arrangements.
  • Demonstrated keen attention to detail while preparing, revising, and ensuring accuracy of important documents and communications containing sensitive information
  • Led payroll oversight as the chief timekeeper and developed administrative process guidelines to effectively train new staff.

Owner & Marketing Strategist

Mischelle B. Creative Concepts
Hiram, GA
02.2024 - Current
  • Founded and managed successful marketing business, handling all aspects from strategy development to execution for diverse clients
  • Implemented tailored marketing strategies to drive brand awareness, increase engagement, and achieve measurable results across digital and traditional platforms.
  • Developed engaging content for digital marketing, aligning with data-driven insights from tools like Google Analytics and HubSpot
  • Built and maintained strong client relationships, consistently providing personalized service and expert advice to achieve distinct business objectives and achieve exceptional results
  • Independently handled business operations to facilitate smooth workflow by effectively managing client communication, project management, and financial oversight.
  • Developed strategic plans to increase profitability and efficiency.
  • Maintained relationships with existing clients by providing superior customer service.
  • Collaborated with other owners on joint ventures and shared resources.

Founder & Life Coach / Brand Strategist

The Value of a Woman, LLC
Hiram, GA
01.2021 - Current
  • Established and provided leadership for a coaching and empowerment business focused on assisting individuals in overcoming obstacles and achieving personal goals through tailored strategies and support.
  • Created an empowering environment through the 'Wine with Wisdom' Empowerment Group program to enhance self-assurance, worth, and perseverance in women dealing with difficulties in their personal and professional spheres.
  • Delivered one-on-one coaching sessions to guide clients in uncovering their purpose, clarifying their vision, and constructing a compelling personal brand that embodies their true selves.
  • Created supportive environment for healing and growth, fostering healthy dialogue to address everyday struggles
  • Assisted clients with strategic branding techniques to develop a strong personal brand that aligns with their vision and enhances marketplace presence.
  • Managed business operations independently, engaging clients, developing programs and planning strategically for high service impact
  • Led the development and implementation of impactful events and workshops to empower women experiencing life challenges like divorce, career transitions, and personal growth.

Marketing Coordinator

Winford Financial, LLC
Austell, GA
01.2020 - Current
  • Created compelling content for various marketing channels, such as textual and visual formats, to amplify brand visibility and audience engagement
  • Collaborated with the CEO to plan, execute, and achieve positive results through well-executed marketing campaigns, webinars, and trade shows
  • Facilitated business growth by executing digital marketing strategies and lead generation initiatives, supporting the sales team in building their pipeline.
  • Managed relationships with external vendors to ensure successful completion of projects within budget constraints.
  • Developed and implemented marketing plans for new products.
  • Performed market analysis to better understand target audiences.
  • Coordinated with external vendors to produce promotional items such as t-shirts and mugs.
  • Created content for promotional materials, including brochures, flyers, and websites.
  • Planned events such as webinars or seminars to engage customers.

Client Relationship Manager

Georgia Banking Company (GBC)
Atlanta, GA
09.2005 - 03.2019
  • Managed and oversaw 77 client accounts that generated revenues totaling $500 million.
  • Directly involved in driving account expansion through the implementation of focused marketing tactics and sales efforts, resulting in heightened client participation and enhanced revenue streams.
  • Provided seamless communication of business objectives while resolving client issues, offering technical support and de-escalating conflicts
  • Created and managed a business performance evaluation system to monitor sales activities, track loan milestones, and offer strategic insights for ongoing enhancement
  • Enhanced client relationship management and aligned with industry compliance standards by delivering training to new clients and internal teams.
  • Collaborated in strategic planning and sales discussions, delivering actionable insights that improved business efficiency.
  • Collaborated closely with internal teams, resolving complex client issues and ensuring smooth operations in adherence to company policies.
  • Resolved complex issues between customers and internal teams in a timely manner.

Education

Master of Business Administration (MBA) -

Strayer University
Atlanta, GA
06.2009

Bachelor of Arts in Business Administration in Marketing Communication -

Kennesaw State University
Kennesaw, GA
08.2005

Skills

  • Strategic Relationship Management
  • Integrated Account Management
  • Training & Development
  • Content Production & Personal Development
  • Presentation & Communication Excellence
  • Project Management
  • Analytical & Problem Solving
  • Time Management and Critical Thinking
  • Excellent Written and Oral Communication
  • Team Leadership & Collaboration
  • Influence and Negotiation
  • Conflict Resolution
  • Calendar Management
  • Scheduling
  • Event Planning And Coordination
  • Meeting Support
  • Logistics Coordination
  • Meeting planning
  • Confidentiality
  • Travel Planning
  • Schedule Management

Certification

  • Life, Growth & Leadership Coaching; LifeForming Leadership Coaching
  • Digital Marketing Certification - Kennesaw State University
  • Google Analytics Certification - HubSpot Academy
  • HubSpot Email Marketing Certification - Google
  • Google Ads Certification

Professionalreferences

Available upon request

Core Marketing Leadership Qualifications

  • Strategic Relationship Management
  • Integrated Account Management
  • Training & Development
  • Content Production & Personal Development
  • Presentation & Communication Excellence
  • Project Management
  • Analytical & Problem Solving
  • Time Management and Critical Thinking
  • Excellent Written and Oral Communication
  • Team Leadership & Collaboration
  • Influence and Negotiation
  • Conflict Resolution

Military Service

  • United States Air Force, RAF Upper Heyford, UK, Postal Clerk, 01/01/87, 12/01/89
  • United States Air Force, Mountain Home AFB, Idaho, Information Management Journeyman, 01/01/90, 01/01/95, Top-Secret

Timeline

Executive Administrative Assistant

Flatter Inc, for Federal Protective Service
03.2024 - Current

Owner & Marketing Strategist

Mischelle B. Creative Concepts
02.2024 - Current

Founder & Life Coach / Brand Strategist

The Value of a Woman, LLC
01.2021 - Current

Marketing Coordinator

Winford Financial, LLC
01.2020 - Current

Client Relationship Manager

Georgia Banking Company (GBC)
09.2005 - 03.2019

Master of Business Administration (MBA) -

Strayer University

Bachelor of Arts in Business Administration in Marketing Communication -

Kennesaw State University

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Mischelle Brown