Mischelle McKnight
Hamilton,NJ
Summary
Proven leader in healthcare and food service management at Allegria at the Fountains, enhancing operational efficiency and patient satisfaction. Expert in inventory analysis and fostering strong team performance, I significantly streamlined supply processes and improved service levels. Skilled in safety procedures and waste minimization, my strategies boosted productivity and reduced costs, demonstrating a commitment to excellence and continuous improvement. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.
Overview
20
20
years of professional experience
Work History
Central Supply Clerk/Medical Records Clerk
Allegria at the Fountains
2023.11 - Current
- Collaborated with team members to develop standard operating procedures for central supply tasks, enhancing overall productivity levels within the department.
- Managed time-sensitive orders efficiently, prioritizing urgent requests to ensure prompt delivery of critical supplies.
- Streamlined inventory management by implementing an efficient organization system for medical supplies.
- Reduced stock discrepancies with meticulous tracking and documentation of inventory movements.
- Promoted a culture of continuous improvement by regularly reviewing central supply processes and suggesting enhancements for efficiency gains.
- Sustained strong vendor relationships through consistent communication about order status updates or issues that arose during transactions.
- Contributed to patient safety with strict adherence to sterilization procedures for reusable equipment.
- Maintained accurate records of purchase orders, invoices, and delivery confirmations for audit purposes.
- Fostered a positive work environment, exhibiting professionalism in all interactions with colleagues and external partners.
Nursing Assistant
Allegria at the Fountains
2021.10 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Cook/Grill Cook
Princeton University
2017.09 - 2021.10
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Assistant Food Service Director
Hamilton Grove Rehabilitation And Healthcare
2010.12 - 2015.09
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Developed strategies to improve food service levels for busy facility handling [Number] meals each day.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Worked with qualified chef to diversify menu with new offerings.
Assistant Food Service Director
Mercer County Geriatric Center
2004.07 - 2010.11
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Developed strategies to improve food service levels for busy facility handling [Number] meals each day.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Worked with qualified chef to diversify menu with new offerings.
- Assisted in budget management for optimal food service operations and cost reduction.
- Ensured timely and accurate completion of all necessary food service documentation, including inventory records, order forms, and financial statements.
- Developed innovative marketing strategies for promoting special events and seasonal menu offerings.
- Supervised daily operations effectively by delegating tasks appropriately among team members based on skill level and workload capacity.
Education
Certificate of Nursing - CNA
Marie Allied Health And Technical Institute Inc.
Somerset, NJ09.2023
High School Diploma -
Trenton Central High School
Trenton, NJ06.1980
Skills
- Loading and unloading
- Shipping and receiving
- Inventory analysis
- Warehouse Operations
- Safety Procedures
- Waste Minimization
- Storage Optimization
- Order Fulfillment
- Demand forecasting
- Transportation Management
Timeline
Central Supply Clerk/Medical Records Clerk
Allegria at the Fountains
2023.11 - Current
Nursing Assistant
Allegria at the Fountains
2021.10 - Current
Cook/Grill Cook
Princeton University
2017.09 - 2021.10
Assistant Food Service Director
Hamilton Grove Rehabilitation And Healthcare
2010.12 - 2015.09
Assistant Food Service Director
Mercer County Geriatric Center
2004.07 - 2010.11
Certificate of Nursing - CNA
Marie Allied Health And Technical Institute Inc.
High School Diploma -
Trenton Central High School
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