Misha-EL Thompson
Guthrie
Summary
Detailed-oriented individual with exceptional communication and management skills, with experience in operations and background in warehouse picking processes ensuring high standards of accuracy and efficiency. Collaborative team player willing to take a proactive approach to identifying and addressing issues, while focusing on achieving results and adapting to changing needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Order Picking Lead
BluSource - Seasonal
06.2018 - 03.2025
- Handled and transported merchandise weighing 30-50 pounds
- Followed all safety protocols and complied with established workplace regulations
- Picked, checked, and securely packed orders
- Provided support in unloading purchase orders as required
- Maintained warehouse cleanliness and assisted in the upkeep of merchandise and order-picking equipment
- Supervised order pickers to streamline the order-picking process by distributing scanners, printing, organizing, and maintaining sales orders according to scheduled dates
- Contributed to the development of effective training materials for the order-picking process
Overnight Stock Associate
Walmart
02.2023 - 05.2024
- Ensured inventory accuracy by managing merchandise, conducting bin audits, and maintaining shelf capacities using the inventory management system
- Managed merchandise presentation by stocking, rotating, and organizing products, removing damaged items, and securing fragile goods
- Arranged, cleaned, and organized product displays, and accurately signed and priced merchandise
- Received and stocked merchandise throughout the facility and organized and maintained the backroom by following safety and operating procedures; utilized equipment appropriately; maintained modular integrity, sorted, and staged merchandise; and completed required documentation
Operations Manager
HAPPA WELLNESS/Hollow Dan
01.2019 - 06.2022
- Adhered to all security protocols, inventory management, local and state regulations
- Guaranteed the safety and satisfaction of all customers and employees
- Ensured safe and compliant transportation of products
- Managed and maintained accuracy and quality of inventory
- Developed operational plans and implemented policies and procedures
- Documented financial, inventory and customer trends; maintained sales and purchasing reports
- Fulfilled staffing requirements, coordinated scheduling, chronicled hours, and processed payroll
- Coached and managed staff to ensure excellence in service and labor practices
Outreach/Admissions Counselor
Tulsa Job Corps Center
11.2018 - 03.2019
- Enhanced the Job Corps image and raised awareness throughout the region
- Strengthened referral sources through proactive agency and community outreach
- Recruited and interviewed eligibly dedicated youth for the dynamic Job Corps program
- Ensured precise documentation and meticulous record-keeping
- Educated and collaborated with individuals, communities, organizations, schools, social service agencies, and the military to provide clarity, and insight
Substitute Teacher (PreK-12)
Guthrie/OKC Board of Education
01.2018 - 11.2018
- Leveraged existing curriculum and integrated creative teaching methods to foster an engaging learning environment that motivated student participation
- Enforced classroom rules and implemented clear expectations of student behavior to ensure effective classroom management
- Allocated classwork and homework in alignment with lesson plans
Career Navigator
Dynamic Workforce Solutions
05.2017 - 12.2017
- Conducted client interviews and evaluated their needs to develop tailored service plans
- Revised and tailored service plans to meet clients’ evolving needs
- Provided career guidance and support to help clients retain employment
- Managed a comprehensive caseload and delivered meticulous case management
- Precisely documented and updated client information in the automated data system
- Accurately documented and prepared comprehensive reports for caseload management
- Conducted visits to client’s homes, training providers' sites, and employment sites
- Served as an intermediary between clients and service providers
Outreach/Admissions Counselor
Guthrie Job Corps Center
06.2014 - 03.2017
Education
Bachelor of Business Administration - Concentration: Management
Langston University
05.2012
Skills
- Effective communicator
- Ability to build rapport
- Keyboarding
- Data entry
- Proficient in Microsoft Office Suite
- Proficient in Outlook
- Ability to maintain a comprehensive caseload
- Purchasing
- Office management
- Inventory management
- Attention to detail
- Dependable and reliable
- Problem-solving
- Decision-making
- Organizational skills
- Customer service
- Order picking
- Pallet jack operation
- Time management
Certification
OPAC (Office Proficiency Assessment and Certification)
Timeline
Overnight Stock Associate
Walmart
02.2023 - 05.2024
Operations Manager
HAPPA WELLNESS/Hollow Dan
01.2019 - 06.2022
Outreach/Admissions Counselor
Tulsa Job Corps Center
11.2018 - 03.2019
Warehouse Order Picking Lead
BluSource - Seasonal
06.2018 - 03.2025
Substitute Teacher (PreK-12)
Guthrie/OKC Board of Education
01.2018 - 11.2018
Career Navigator
Dynamic Workforce Solutions
05.2017 - 12.2017
Outreach/Admissions Counselor
Guthrie Job Corps Center
06.2014 - 03.2017
Bachelor of Business Administration - Concentration: Management
Langston University
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