Summary
Overview
Work History
Education
Timeline
Generic

Misha Kayla Ayon

Troutdale,OR

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. With 16 years of professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

16
16
years of professional experience

Work History

Front Receptionist

Exer Urgent Care
03.2021 - 12.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Used internal software to process all registrations on patients check-ins

Sales Associate

Victoria Secret
05.2018 - 12.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.

Sales Associate/Accounting Assistant/Assistant Manager

Nike Factory Store
05.2007 - 09.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.

Education

M.A. Certificate - Medical Assistant

Charter College
Oxnard, Ca
11.2010

High School Diploma -

Santa Paula High School
Santa Paula, Ca
06.2008

Timeline

Front Receptionist

Exer Urgent Care
03.2021 - 12.2022

Sales Associate

Victoria Secret
05.2018 - 12.2019

Sales Associate/Accounting Assistant/Assistant Manager

Nike Factory Store
05.2007 - 09.2017

M.A. Certificate - Medical Assistant

Charter College

High School Diploma -

Santa Paula High School

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Misha Kayla Ayon