Mishala Adams
Danville
Summary
Proven to excel in fast-paced environments, I significantly enhanced client satisfaction at Madison Animal Hospital by leveraging outstanding organization and customer relations skills. Supervised operations and reduced cash discrepancies, demonstrating strong time management and data entry abilities. Achieved notable improvements in efficiency and service quality, underscoring my commitment to excellence and team success.
Overview
4
4
years of professional experience
Work History
Receptionist
Madison Animal Hospital
05.2022 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Assistant Manager
Par Mar Stores
01.2022 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Oversaw daily operations to maintain store cleanliness and organization.
Cashier
Bath & Body Works
08.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Hatfield Mccoy Station
01.2021 - 05.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Cosmetology - Cosmetology
Boone Career & Technical School
Foster, WV08.2024
Graduate Certificate -
Scott High School
Madison, WV05.2021
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Greeting and seating clients
Timeline
Receptionist
Madison Animal Hospital
05.2022 - Current
Assistant Manager
Par Mar Stores
01.2022 - 05.2022
Cashier
Bath & Body Works
08.2021 - 01.2022
Cashier
Hatfield Mccoy Station
01.2021 - 05.2021
Cosmetology - Cosmetology
Boone Career & Technical School
Graduate Certificate -
Scott High School
Similar Profiles
Britnee CappeBritnee Cappe
Client Relations Specialist at Madison Animal HospitalClient Relations Specialist at Madison Animal Hospital
MaKayla YoungMaKayla Young
Veterinary Assistant at Madison Animal HospitalVeterinary Assistant at Madison Animal Hospital
Gracie MastGracie Mast
Surgery Assistant at UW-Madison Large Animal Veterinary HospitalSurgery Assistant at UW-Madison Large Animal Veterinary Hospital
Reed LeathermanReed Leatherman
Area Manager/Supervisor at SAMCOArea Manager/Supervisor at SAMCO
Mya BakerMya Baker
Food Service Worker at Hendricks Regional Health HospitalFood Service Worker at Hendricks Regional Health Hospital