Mishayla Easly
Fayetteville,NC
Summary
With a strong background in operations management, team leadership, and customer service, I have developed a versatile skill set across multiple industries, including hospitality, retail, and event management. Throughout my career, I have successfully managed inventory, optimized business processes, and trained teams to uphold high service standards.
In my most recent roles, I have taken on leadership responsibilities in high-paced environments, overseeing bar operations, developing training programs, and ensuring seamless execution. My ability to adapt to changing business needs, streamline processes, and foster positive customer experiences has contributed to the success of various establishments.
With a foundation in business marketing, I am passionate about optimizing workflows, improving customer engagement, and supporting overall business growth.
I thrive in dynamic environments that require problem-solving, strategic thinking, and a strong commitment to quality service. Whether managing events, leading teams, or refining operational processes, I bring a results-driven approach to every role I take on.
Overview
7
7
years of professional experience
Work History
Event Bartender
The Traveling Bartenders
01.2023 - Current
- Manage bar operations for high-volume corporate and private events, ensuring seamless service and customer satisfaction.
- Effectively handled high-volume situations without compromising the quality of customer service or drink preparation.
- Provide exceptional customer service under fast-paced conditions, fostering client retention and repeat business.
- Maintain accurate inventory counts, track usage trends, and minimize waste to optimize costs.
- Adapt quickly to last-minute scheduling and event changes, demonstrating flexibility in schedulin.
Bartender & Training Coordinator
Bubba’a 33
02.2021 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Oversaw bar operations, including inventory, quality control, and team coordination to enhance quality of service.
- Developed and implemented structured training programs for new hires, ensuring consistency in service standards.
- Assisted in corporate training efforts for new out of state store openings, supporting operational setup and staff development.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations by staying consistent with calling monthly team bar cleans and implementing daily shift cleaning lists.
- Collaborated with department managers to ensure proper staffing and training in each department.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development wI thin the company.
- Developed engaging training materials, including classes, informational handouts, and interactive activities for training team.
Department Team Leader
Target
07.2020 - 02.2021
- Managed inventory and culling for the Meat and Produce department, ensuring compliance with quality standards.
- Conducted daily inventory analysis to optimize stock levels and streamline replenishment processes.
- Trained new employees on operational procedures, enhancing productivity and customer satisfaction.
- Provided cross-departmental support during peak business hours to improve overall store efficiency.
- Formulated daily team agendas to ensure Efficacy and proper time management.
Assistant Manager
Smoothie King
11.2017 - 07.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Supervised daily operations, scheduling, and labor management to maximize efficiency and team productivity.
- Maintained inventory controls, placing weekly product orders and reducing waste through demand forecasting.
- Created a positive team culture focused on customer service excellence and brand standards.
- Conducted all marketing runs and communication with local surrounding businesses.
Education
No Degree - Business Marketing
University of North Carolina At Charlotte
Charlotte, NCSkills
- Business Operations & Inventory Management
- Training & Team Leadership
- Customer Service & Client Relations
- Event Coordination & Management
- Adaptability & Problem-Solving
- Merchandising & Retail Operations
- Staff training and development
- Business Strategy & Marketing Insight
- Efficient Time management
Timeline
Event Bartender
The Traveling Bartenders
01.2023 - Current
Bartender & Training Coordinator
Bubba’a 33
02.2021 - Current
Department Team Leader
Target
07.2020 - 02.2021
Assistant Manager
Smoothie King
11.2017 - 07.2020
No Degree - Business Marketing
University of North Carolina At Charlotte
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