Mishelic Fresh
Warren,MI
Summary
Motivated and adaptable professional with experience in youth development, customer service, and leadership. My background spans roles such as Youth Prevention Specialist, After School Program Staff, Sales Associate, Camp Counselor, and Graduate Assistant in Housing and Residence Life. With much experience in fostering positive environments for youth, enhancing customer experiences, and supporting residential communities, I bring strong communication, teamwork, and leadership skills to every role.
Overview
5
5
years of professional experience
Work History
Graduate Assistant
Norfolk State University
Norfolk, VA
08.2024 - Current
- Assisted in the development and implementation of programs, events, and activities for residents.
- Resolved conflicts between students living in residence hall by mediating conversations.
- Provided guidance to student staff members on how to handle challenging situations with residents.
- Created a positive environment for residents through proactive outreach initiatives.
- Enforced university policies related to residential life standards and regulations.
- Supervised student staff members in their daily duties within the residence hall.
- Developed strategies for improving communication between faculty, staff, and students.
Youth Prevention Specialist
Matrix Center
Detroit, MI
06.2024 - 08.2024
- Organized and facilitated workshops, seminars, and group activities for at-risk youth.
- Developed educational materials on substance abuse prevention topics for distribution to community organizations.
- Maintained records of program activities and outcomes for reporting purposes.
- Facilitated weekly support groups focusing on life skills development, problem solving, and decision making.
- Participated in trainings related to adolescent development.
- Maintained accurate records of clients' progress and updated case notes regularly.
- Prepared case notes and reports documenting client interactions and other important details.
After-School Program Leader
Eastern Michigan University
Ypsilanti, MI
10.2023 - 05.2024
- Supervised students in the after-school program, ensuring safety and engagement.
- Planned and led interactive and educational activities to foster student growth.
- Provided homework assistance and built a strong rapport with students to create a welcoming environment.
- Encouraged positive behavior among students through positive reinforcement techniques.
Camp Counselor
Citi Kidz
Rector, PA
06.2022 - 08.2023
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Communicated regularly with parents regarding their child's progress at camp.
- Led team-building exercises and group activities designed to enhance social skills.
Sales Associate
Macy's
Troy, MI
07.2019 - 12.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
Education
Bachelor of Science - Psychology
Eastern Michigan University
Ypsilanti, MI04-2024
Skills
- Student Mentoring
- Positive Reinforcement
- Activity Planning
- Child Supervision
- Effective Communication
- Problem Resolution
- Safety Management
- Active Listening
- Customer Service
Timeline
Graduate Assistant
Norfolk State University
08.2024 - Current
Youth Prevention Specialist
Matrix Center
06.2024 - 08.2024
After-School Program Leader
Eastern Michigan University
10.2023 - 05.2024
Camp Counselor
Citi Kidz
06.2022 - 08.2023
Sales Associate
Macy's
07.2019 - 12.2022
Bachelor of Science - Psychology
Eastern Michigan University
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