MISHELIC FRESH
Norfolk
Summary
MSW Candidate at Norfolk State University with hands-on experience providing residential supervision, behavioral support, and community-based services to at-risk youth. Skilled in trauma-informed care, group facilitation, crisis prevention, and case documentation. Passionate about supporting youth mental health, safety, and social-emotional development in behavioral health and youth services settings.
Overview
4
4
years of professional experience
Work History
Assistant Residential Director
Norfolk State University
Norfolk, VA
07.2024 - Current
- Supported the social, emotional, and behavioral well-being of residents in a residential living environment.
- Mediated resident conflicts and facilitated problem-solving conversations to promote safe and respectful community living.
- Provided guidance and coaching to student staff on crisis response, de-escalation, and resident support strategies.
- Conducted proactive outreach to residents to promote connection, inclusion, and emotional well-being.
- Enforced university housing policies while maintaining a supportive, trauma-informed residential environment.
- Supervised student staff and monitored daily residential operations.
- Collaborated with faculty and campus partners to improve communication, support services, and resident success.
Youth Prevention Specialist
Matrix Human Services
Detroit, MI
06.2024 - 08.2024
- Supervised youth in a safe, inclusive after-school program environment.
- Planned and facilitated academic, recreational, and social-emotional learning activities.
- Provided homework assistance and built strong, trusting relationships with students.
- Utilized positive behavior support and de-escalation strategies to support emotional regulation.
- Observed and documented student behavior and progress.
After School Program Leader
Eastern Michigan University
Ypsilanti, MI
10.2023 - 05.2024
- Supervised youth in a safe, inclusive after-school program environment.
- Planned and facilitated academic, recreational, and social-emotional learning activities.
- Provided homework assistance and built strong, trusting relationships with students.
- Utilized positive behavior support and de-escalation strategies to support emotional regulation.
- Observed and documented student behavior and progress.
Camp Counselor
Citi Kidz
Rector, PA
06.2022 - 08.2023
- Provided 24/7 residential supervision and care in a structured camp setting.
- Maintained camper safety during overnight supervision, activities, and outings.
- Supported youth social, emotional, and behavioral development through group programming.
- Provided emotional support for anxiety, homesickness, and social adjustment needs.
- Led group discussions and team-building activities.
- Implemented positive behavior support strategies.
Education
Master of Social Work, Candidate - undefined
Norfolk State University
05.2026
Bachelor of Science - Psychology
Eastern Michigan University
01.2024
Skills
- Youth Supervision & Safety
- Behavioral Observation & Documentation
- Crisis Prevention & De-escalation
- Trauma-Informed Care
- Positive Behavior Support
- Group Facilitation
- Case Notes & Confidential Records
- Client Advocacy & Outreach
- Conflict Mediation
- Emotional Regulation Support
- Professional Communication
- Team Collaboration
Timeline
Assistant Residential Director
Norfolk State University
07.2024 - Current
Youth Prevention Specialist
Matrix Human Services
06.2024 - 08.2024
After School Program Leader
Eastern Michigan University
10.2023 - 05.2024
Camp Counselor
Citi Kidz
06.2022 - 08.2023
Master of Social Work, Candidate - undefined
Norfolk State University
Bachelor of Science - Psychology
Eastern Michigan University