Mishelle Bowyer
Globe,USA
Summary
Reliable Customer Service Representative experienced in fast-paced sales and account management environments. Delivered exceptional customer experiences through strong communication, problem-solving abilities, and adaptability. Committed to meeting organizational needs while thriving under pressure and embracing new challenges.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Manufacturer/Assembler
ZF LIFETEC
Queen Creek, USA
04.2026 - 04.2026
- Manufactured inflators for airbags, lifted 40-50 pounds and high technology on computer screens
- Operated machinery to assemble automotive components, contributing to streamlined production processes.
- Inspected finished products for quality assurance and compliance standards.
- Inspected finished goods prior to shipment and ensured they met quality standards.
- Followed safety protocols to ensure a secure working environment at all times.
- Notified supervisors of equipment malfunctions to prevent production delays. promptly to maintain production flow.
- Attended training sessions to acquire new skills in manufacturing techniques. sessions to learn new manufacturing techniques and processes.
- Formulated strategies that enhanced efficiency across the entire production cycle.
Customer Service Representative
U-Haul
Globe, USA
02.2025 - 04.2025
- Handled customer inquiries and resolved issues promptly.
- Assisted customers with equipment reservations and rental processes.
- Explained vehicle features and rental terms to customers effectively.
- Performed cleaning tasks to maintain hygiene standards in facility. and basic maintenance on trucks such as, oil checking, tire pressure etc.. Facilitated customer transactions, enhancing shopping experience on sales floor. and handling cash, and cleaning, and Managed inventory by organizing and tracking stock levels to ensure product availability..
Education
none -
Primavera
Mesa, AZ 12.2023 - 12.2023
Skills
- Automotive diagnostics
- Mechanic experience
- Assembly techniques
- Equipment repair
- Preventive maintenance
- Corrective maintenance operations
- Machine minor repairs
- Conveyor systems
- Material handling equipment operation
- Heavy lifting
- Load & unload
- Safety compliance
- Safety regulations
- Safe work practices
- Workplace safety
- Documentation management
- Report preparation
- Technical skills
- Computer operation
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
- Productivity software
- Computer literacy
- Data entry
- Lean scheduling
- GPS
- Technical sales
- Sales processing
- Customer service
- Customer interaction
- In-person customer service
- Customer communication
- Complaint resolution
- Customer assistance
- Customer returns handling
- Sales
- Retail product knowledge
- Product knowledge
- Product demos
- Merchandising
- Planograms
- Retail signage placement
- Outdoor work
- Phone communication
- Phone call management
- Phone client interaction
- Conversational engagement
- Adaptability
- Team management
- Supervising experience
- Delegation
- Stakeholder relationship building
- Problem-solving
- Problem resolution
- Organized workspace
- Work ethic
- Attention to detail
- Basic math
- Research
- Writing skills
- Content writing
- Content editing
- Proofreading
- Reading comprehension
- Office experience
- Paperwork processing
- Dispatching
- Delivery scheduling
- Schedule management
- Prospecting metrics analysis
- Budgeting
- Cost analysis
- Climbing
- Lifting equipment
- Airbag manufacturing
- Manufacturing process support
- Milling maintenance mechanic experience
- Equipment installation
- Safety procedures
- Training
- Call center operations
- Technical skills
- Workplace safety
- Technical sales
- Dispatching
- Airbag manufacturing
- Assembly techniques
- Sales processing
- Vehicle inspection
- Problem resolution
- Delivery scheduling
- Product knowledge
- Paperwork processing
- Stock management
- Reading comprehension
- Problem-solving
- Manufacturing process support
- Call center operations
- Technical sales
Certification
Driver's License, 10/01/23, 04/30/32, Driver's license I got when I was the decent age.
Languages
English
Timeline
Manufacturer/Assembler
ZF LIFETEC
04.2026 - 04.2026
Customer Service Representative
U-Haul
02.2025 - 04.2025
none -
Primavera
12.2023 - 12.2023