Mishika Wilson
Bronx
Summary
Experienced and proactive unarmed security guard with a strong track record of ensuring safe, secure, and orderly environments in corporate and retail/hospital settings. Well-versed in utilizing the latest security equipment and techniques to effectively patrol buildings both in person and remotely. Adept at minimizing offensive behavior and creating awareness of our robust security presence among customers and visitors.
Overview
4
4
years of professional experience
Work History
Security Guard
Mount Sinai Health System
05.2021 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Monitored CCTV cameras and alarm systems for security breaches.
Security Guard
Metro One Loss Prevention
08.2020 - 08.2021
- Excellent in keeping a watchful and vigilant eye on all aspects of the retail store
- Assisting and communicating with customers for directions and other minor tasks, as well as protecting stores and assets
- Prevent losses and damaging by reporting irregularities informing violators and policies and procedures
- Patrol retail store premises
- Investigate disturbances
- Monitor entry and exit points of retail store
- Call help in emergency situations
- Circulate among visitors
- Operate theft detecting devices
- Dealing with large crowd
- Building customer relations
- Familiarity with operation of CCTV and wireless device
- Superior verbal and written communication skills
- Reported any usual activities to Supervisor
Security Guard
Silver Seal
11.2020 - 06.2021
- Screen visitors before entering into premises
- Make sure building is safe and secure and verticals and rounds are done every hour
- Periodically patrol building
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property
- Secure premises and personnel by patrolling property, monitoring surveillance equipment, inspecting building equipment and access points, permitting entry
- Obtain help by sounding alarms
- Prevent losses and damaging by reporting irregularities informing violators and policies and procedures
- Complete report by recording observation information occurrence and surveillance of activities, interviewing witness, obtaining signature
- Maintain organization stability and reputation by complying with legal requirements
- Follow procedures for various initiatives including fire prevention, property patrol traffic control and accident investigation
- Provide excellent customer service
Education
G.E.D -
Adult Learning Programs
06.2020
Skills
- Surveillance camera monitoring
- Telecommunication
- Security System Experience
- Customer service
- Coordination
- Security guard license
- Patrolling
- Security
- Loss prevention
- CCTV
- Security officer experience
- Supervising Experience
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Security Guard
Mount Sinai Health System
05.2021 - Current
Security Guard
Silver Seal
11.2020 - 06.2021
Security Guard
Metro One Loss Prevention
08.2020 - 08.2021
G.E.D -
Adult Learning Programs
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