Michelle Gavora

Brooklyn,NYC

Summary

Passionate arts enthusiast with strong business acumen, offering innovative solutions, adept at project management, multitasking, and client connections. Committed to fostering creativity, ensuring client satisfaction, and driving sales in the intersection of art and business.

Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.

Overview

years of professional experience

Work History

Account Manager

Cadogan Tate

09.2022 - Current

Overseeing 20 concurrent projects with different timelines and budgets, while serving as the main contact for each
Collaborating with Interior Designers, Art Galleries, Registrars, Auction Houses, and Private Collectors, and High Net Worth Individuals for logistics, including private house and gallery installations and fine art transportation
Acting as the liaison between clients and internal departments (dispatch, storage, packing), and third party vendors
Ensuring and managing client expectations are met within set timelines and budgets, communicating and constantly working with in our interstate shuttle schedules
Safeguarding priceless art and valuables through expert oversight of packing, transportation, and handling processes
Organizing local, national, and international shipments via air or sea freight with the understanding of import and export taxes
Diligently managing multi-million-dollar inventories, maintaining records, condition reports, and coordinating collections and deliveries with vendors for storage, collection, delivery and packing
Achieving a monthly revenue of approximately $150,00 through implementing strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
Available during the entire sales cycle, starting with quoting new projects, and ending with billing and invoicing, and payment confirmation at job completion.
Creating estimates based on the unique packing and moving needs of the inventory involved
Cultivating strong client relationships, delivering tailored superior service, and maintaining transparent communication

Sales and Business Development Associate

ShipLogx

10.2021 - 08.2022

Creating appropriate rates, constructing contracts, and onboarding all new clients
Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
Onboarded seven new clients, increasing the client base from three to ten, and drove a 200% sales increase by identifying and targeting the appropriate market through a strategic sales approach
Assisted in developing marketing materials that showcased our products and services effectively, attracting new clientele.
Developing and maintaining long term relationships with clients
Managing clients needs as a point of contact between warehouse and client
Scheduling drop offs, pick ups, overseeing day to day operations and project managing Ad-Hoc needs
Generate new sales leads by partnering with parallel industries. Initiated and closed M&A with smaller 3PL's looking to be absorbed
Negotiate client pricing based on both parties needs and margins, and forecasted sales revenue by addressing growth plans with all clients
Conduct regular meetings and check-in with clients assessing progress and needs
Manage social media accounts, connect and interact with current and potential clients
Create advertising campaigns to create more visibility and business
Put on workshops with local small business organizations in the five borough

Property Manager

Dafna Development

06.2015 - 07.2022

Act as the liaison between the tenants and the landlord managing a total of twenty-two residential and commercial properties
Institute new leases and renew expired leases for all tenants included those under NYCHA Section 8-housing
Created a personalized filing system to organize bills and receipts for the 22 properties being managed
Manage budget by reconciling records between Building and Bank Statements tracking all incoming and outgoing expenses
Collect rent to ensure optimal cash flow for all anticipated expenses
Operate Quick Books to pay utility, mortgage, loan, tax, insurance bills, and violations
Well versed in procedures dealing with the DOB, DHCR, and EDP of NYC
Administer payments and work schedules to hired vendors for renovation and demolition projects
Arbitrated with contractors, vendors, and architects to line up work calendar in an appropriate timetable for completion
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Art Producer

Queens Council of the Arts

11.2018 - 12.2019

Accepted to a small cohort of seven Art Producers for the year representing Arts and Culture in North East Queens
Hundreds applied
As a team, selected two artists from a competitive application process
Granted each selected candidate $10,000 to create their project proposed
Played a hands on role during the whole process, checking in with the artist to make sure they were sticking to their timeline and budget
Consulting and bouncing off suggestions and ideas to the clients when production issues arose
Built and maintain relationships with local venues, wrote press releases, and spoke on behalf of artist to market and connect artists with a supportive network, and create awareness
Spoke in public to promote the Queens Council of the Arts, as well as the artist represented, and to create awareness for many arts and cultural institutions in Queens
Played a hands on role in creating their final products when help was needed

Curatorial Assistant

Pioneer Works

05.2015 - 08.2016

Planned and conducted guided personal tours of the space, private studios, and rotating exhibitions leading groups up to fifteen people at a time
Acted as the brand ambassador the gallery which included reception, retail and visitor experience
Interviewed, researched artist statements from the six artists in residence to collaborate and produce summaries displayed alongside the pieces to better connect with the visiting audience
Managed social media presence by taking photos, attending all in-gallery events, and conducting outreach with a national and international clientele
Created and enriched online gallery listings to draw international interest and promote works for sale.
Guided specialized visitors through facility and delivered engaging talks on exhibitions to stimulate interest and facilitate sales.

Education

BA - Art History, Costume Design

SUNY New Paltz

New Paltz, NY

05.2015

Timeline