Mishon Crane
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Hardworking and passionate, and ready to help team achieve goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Lux Tavern
01.2018 - 12.2022
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Served high customer volumes during special events, nights, and weekends.
- Upheld strict regulations for safe alcohol service and food safety.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Secretary
Madern Insurence
02.2019 - 02.2022
- Provided clerical support by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Scheduled appointments and conducted follow-up calls to clients.
Bartender
Main Event
04.2015 - 09.2018
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
High School Diploma -
Academy
Port Charlotte05.2006
Skills
- Hospitality and Guest Service
- Teamwork and Professionalism
- Memory retention
- Fast Learner
- Issue Resolution
- Honest and Dependable
- Strong multitasking
- Flexibility
- Positive Motivating Attitude
- Attention to Details
Certification
- TABC certified
- Certified Peer Support Specialist
Timeline
Secretary
Madern Insurence
02.2019 - 02.2022
Bartender
Lux Tavern
01.2018 - 12.2022
Bartender
Main Event
04.2015 - 09.2018
High School Diploma -
Academy