MiShondrea Land
Dallas,TX
Summary
Multi-talented, Dental Assistant with five years of expertise and success providing chair-side assistance to dental hygienists and dentists in fast-paced dental offices. Friendly, clear communicator, result driven, and accurate when preparing equipment, materials for treatment, taking radiographs and educating patients. Talented at closely monitoring patients during procedures to quickly address patient management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Registered Dental Assistant
Ikids Pediatric Dentistry
Cedar Hill, TX
10.2022 - 06.2024
- Polishing, Sealant Certified
- Application of Fluoride for prevention
- Provided chairside assistance during all dental procedures.
- Performed basic laboratory procedures such as Impressions.
- Assisted with administrative tasks such as scheduling appointments and answering phones.
- Ordered dental supplies maintaining cost efficiency
- Implemented infection control
- Provided support to new hires
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Took medical and dental history and recorded vital signs of patients.
- Fitting and Removing dental appliances for patients.
Lead Registered Dental Assistant
Irving Kids Dentist
Irving, TX
06.2019 - 10.2022
- Assisted dentist with a variety of dental treatments
- Maintained accurate patient records and prepared treatment plans for review by the dentist.
- Instructed patients on proper oral hygiene techniques to maintain oral health.
- Sterilized instruments and equipment between uses according to OSHA standards.
- Ordered dental supplies maintaining cost efficiency
- Reviewed patient medical history and accuracy of diagnosis and treatment plan.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Provided support to new hires
- Took medical and dental history and recorded vital signs of patients.
Dental Assistant Extern
Park Place Pediatric & Ortho
Arlington, TX
01.2019 - 06.2019
- Greeted patients, scheduled appointments and managed patient records.
- Prepared and sterilized instruments for use in dental treatments.
- Assisted dentist during dental procedures such as composites, extractions and pediatric pulpotomies.
- Provided post-operative instructions to patients.
- Instructed patients on proper brushing, flossing, diet and other preventive dentistry techniques.
- Organized materials needed for each procedure according to the dentist's specifications.
Customer Service Rep
Wage Works
Irving, TX
09.2018 - 01.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Dental Assisting
Concorde Career College
Grand Prairie, TX05-2019
High School Diploma -
Moises E Molina High School
Dallas, TX05-2007
Skills
- CPR Certified
- Nitrous Oxide Certified
- Hospital Credentialed
- Dental Radiography
- Oral Health Assessment
- Pediatric dental care
- Insurance Verification
- HIPAA Compliance
- Fluoride Treatments
- Infection Control
- Sterilization
- Appointment Scheduling
- Dental Impressions
- Restorative procedures
- Chairside Assisting
- Oral Surgery
- Strong writing and verbal skills
- Dental software proficiency
Certifications And Education
- Concorde Career College, Grande Prairie, TX, 06/2018, 03/2019, Accredited Dental Assistant Program
- 2018, CPR Certified
Highlights Of Qualifications Skills
- CPR Certified
- Digital X-Rays
- Pack Retention Cord
- Fluoride Treatments
- Analog X-Rays
- Infection Control
- Pouring Stone
- Sterilization
- Appointment Setting
- Alginate Impressions
- Dentrix Software
- Bleaching Trays
- Composites
- Extractions
- Setting Appointments
- Amalgam Procedures
- Suture Removal
- Chairside Assisting
References
References available upon request
Accomplishments
- (2020 & 2023) Promoted to Lead Assistant
- 2023 Customer Care Award Winner (Ikids)
- 2023-2024 Most Reviews Winner (Ikids)
Certification
- Nitrous Oxide Certification
- Sealant Certified
- Polishing Certified
- Hospital Credentialed
- Registered Dental Assistant (111272)
References
References available upon request.
Timeline
Lead Registered Dental Assistant
Ikids Pediatric Dentistry
10.2022 - 06.2024
Lead Registered Dental Assistant
Irving Kids Dentist
06.2019 - 10.2022
Dental Assistant Extern
Park Place Pediatric & Ortho
01.2019 - 06.2019
Customer Service Rep
Wage Works
09.2018 - 01.2019
Dental Assisting
Concorde Career College
High School Diploma -
Moises E Molina High School
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