Miskiy Osman
Minnetonka,MN
Summary
Driven professional with a proven track record in relationship management and issue resolution, honed at Macy's and Allied Universal Security Services. Excelled in enhancing customer satisfaction and vendor relations, demonstrating exceptional customer needs assessment and vendor evaluation skills. Achieved sales goals and improved safety protocols, showcasing a results-oriented approach with a blend of hard and soft skills. Reliable Job Title with background providing stellar service. Successfully met needs of customers by offering Product or Service. Hardworking with positive attitude when answering questions and serving customers. Experienced Sales professional offering Number+ years of experience in documenting updates, coordinating paperwork and collecting payments. Strong multitasking, organizational and prioritization skills. Dedicated to constructing dynamic merchandise displays and increasing overall sales. Hardworking Salesperson offering Number years of industry expertise. Skilled in operating hand trucks, forklifts and pallet jacks to load and unload merchandise. Familiar with restocking shelves and special displays to highlight featured products and drive brand awareness. Accurate and detail-oriented in reporting and documentation of inventory and sales.
Overview
2
2
years of professional experience
Work History
Vendor fragrances
Macy's
11.2023 - 01.2024
- Processed transactions by calculating purchase totals and collecting payments.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Set up displays and signage to attract customers and boost sales.
- Displayed and promoted products at industry events to drive brand awareness and increase sales.
- Collaborated with internal stakeholders to develop detailed specifications for products or services required from vendors.
Unarmed Security Guard
Allied Universal Security Services
04.2023 - 11.2023
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled commercial property and associated parking garage.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Maintained visitor logs for accurate record-keeping and improved site access control.
- Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
PCA
First Choice Home Care Inc
11.2021 - 09.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Education
Associate Of General Studies - General
Lincoln High School
Sioux Falls, SD06.2009
Skills
- Issue Resolution
- Restocking abilities
- Vendor evaluation
- Relationship Management
- Customer Needs Assessment
Languages
Oromo
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Vendor fragrances
Macy's
11.2023 - 01.2024
Unarmed Security Guard
Allied Universal Security Services
04.2023 - 11.2023
PCA
First Choice Home Care Inc
11.2021 - 09.2023
Associate Of General Studies - General
Lincoln High School