Summary
Overview
Work History
Education
Skills
Timeline
Generic

Missie Pontzious

Prescott valley

Summary

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

18
18
years of professional experience

Work History

Fulfillment Associate

Amazon
12.2021 - Current
  • Oversaw warehouse operations at Amazon, optimizing workflow
  • Boosted productivity by introducing innovative strategies
  • Achieved high customer satisfaction through efficient order processing
  • Streamlined property leasing processes, enhancing operational efficiency

Office Manager

Maid It Clean and More
02.2015 - 08.2021
  • Streamlined office operations by implementing new filing and documentation processes.
  • Coordinated schedules and meetings for senior management, enhancing communication efficiency.
  • Evaluated office supply needs, negotiating contracts to reduce costs while maintaining quality.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Manager

McDonalds
06.2007 - 01.2015
  • Steered daily operations at McDonald's, ensuring seamless workflow
  • Led team in daily operations, ensuring adherence to quality and safety standards.
  • Implemented ground-breaking sales and marketing strategies
  • Boosted store revenue by 15% annually
  • Effectively resolved customer issues, enhancing satisfaction rates

Education

Diploma -

Deer Valley High School
Phoenix, AZ

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Team leadership
  • Product packaging
  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving

Timeline

Fulfillment Associate

Amazon
12.2021 - Current

Office Manager

Maid It Clean and More
02.2015 - 08.2021

Manager

McDonalds
06.2007 - 01.2015

Diploma -

Deer Valley High School

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