TYLAR J. WEBB
Miami
Summary
Seeking to secure a position where my exceptional interpersonal and communication skills in Account Management can be used to onboard new clients, resolve client issues, drive results, and foster a positive relationship between the clients and the company.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr. Account Manager
Assurant; Renters Solutions - Deposits
06.2021 - Current
- Building and maintaining strong relationships with key clients,
- Managing a portfolio of high-value accounts,
- Develop strategic account plans to drive growth and achieving sales targets.
- Corporate training and company onboarding
- Lead and mentor a team of junior account managers,
- Collaborate with internal departments to meet client needs
- Identify upselling and cross-selling opportunities
- Provide strategic feedback to management on market trends.
Licensed Insurance Agent – Homeowners & Antique Auto: Customer Service
ASSURANT
01.2019 - 06.2021
- Inbound Calls
- Relationship Management
- Payments
- Policy plan management/changes
- Marlene Lorenzo
Quality Assurance Liaison
EIMS USA Branch
11.2017 - 04.2018
- Training in Salesforce CRM
- Weekly Employee/Management Trainings
- New Hire Training
- Daily Call Reviews
- Operational Planning
- Relationship Management
- Ad- hoc Reporting
- Project Management
- Gilena Johnson: 201-259-0303
contracted employee
EATON Southeast Territory Account Management (Miami Division)
02.2014 - 11.2017
- Salesforce CRM
- 30% revenue growth quarter over quarter
- Manage 350 Southeast partner accounts
- Pipeline Management
- Relationship Management
- Solid Negotiation/Sales tactics
- Ad- hoc Reporting
- Accounts Payable/Receivable
- Gilena Johnson: 201-259-0303
Executive Personal Assistant; Pastor John A. Ferguson
Second Baptist Church
11.2010 - 01.2013
- Relationship Management
- Ad- hoc Reporting
- Operational Planning
- Project Management
- Data Entry
- Appointment Scheduling
- Clerical/Office duties
- Taking minutes for meetings
- Geraldine Belle: 305-793-0434
Education
Major Agribusiness Minor Psychology
Florida A&M University
Tallahassee, Florida05.2010
Business & Finance Academy
Coral Reef Senior High Magnet School
Miami, Florida05.2003
Skills
- Salesforce CRM
- Pipeline Management
- Data Analysis
- Ad- hoc Reporting
- Operational Planning
- Relationship Management
- Project Management
- Solid Negotiation/ Sales Tactics
- Budget Management
- Multiline switchboard capability
- Leadership capability
- Microsoft office (Excel, Outlook, Word, PowerPoint)
- Telephone etiquette
- In depth knowledge of clerical & administrative protocol
- WPM 55
Certification
Property & Casualty 2044 - Personal Lines Agent
Timeline
Sr. Account Manager
Assurant; Renters Solutions - Deposits
06.2021 - Current
Licensed Insurance Agent – Homeowners & Antique Auto: Customer Service
ASSURANT
01.2019 - 06.2021
Quality Assurance Liaison
EIMS USA Branch
11.2017 - 04.2018
contracted employee
EATON Southeast Territory Account Management (Miami Division)
02.2014 - 11.2017
Executive Personal Assistant; Pastor John A. Ferguson
Second Baptist Church
11.2010 - 01.2013
Business & Finance Academy
Coral Reef Senior High Magnet School
Major Agribusiness Minor Psychology
Florida A&M University
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