Missy Barber
Palatka,FL
Summary
Dynamic Family Support Specialist II with a proven track record at Commonwealth of Kentucky DCBS, excelling in multitasking and organization. Expert in customer relationship management and system processing, I consistently ensured timely case activity and accurate documentation, enhancing client satisfaction and operational efficiency. Strong teamwork and communication skills drive my success in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Manifest Clerk
Skydive Monroe
Monroe, GA
08.2021 - 09.2022
- Checked in tandem students and prepared students for a skydive.
- Insured students watched the training video and completed all waivers properly.
- Presented video and photography packages.
- Processed payments and ran daily accounting reports.
Family Support Specialist II
Commonwealth of Kentucky DCBS
Mayfield, KY
09.2007 - 10.2019
- Determined initial and ongoing eligibility for public assistance programs.
- Interviewed clients, completed appropriate forms, gathered required documentation, reviewed, and verified information received.
- Identified resources and made appropriate referrals.
- Tracked processing deadlines for timely case activity and maintained accurate case records.
Emergency Depart Records Coordinator
Schumacher Group
Lafayette, LA
06.2004 - 06.2008
- Reviewed and organized daily ER charts to be submitted to coders.
- Worked with ER doctors to ensure charts were completed correctly and on time.
In-House Representative
MedAssist
Louisville, KY
03.2003 - 09.2007
- Screened self-pay patients for state and federal programs.
- Ran daily reports to submit to hospital's Business Office Director.
- Answered calls and questions for patients concerning the application process.
Education
Bachelor of Arts - Advertising
Murray State University
Murray, KY01-2001
Associate of Science -
Paducah Community College
Paducah, KY01-1999
Skills
- Multitasking and organization
- Call center operations
- Professional telephone demeanor
- Customer relationship management
- Payment processing
- Report preparation
- Strong teamwork
- Personable and friendly
Timeline
Manifest Clerk
Skydive Monroe
08.2021 - 09.2022
Family Support Specialist II
Commonwealth of Kentucky DCBS
09.2007 - 10.2019
Emergency Depart Records Coordinator
Schumacher Group
06.2004 - 06.2008
In-House Representative
MedAssist
03.2003 - 09.2007
Bachelor of Arts - Advertising
Murray State University
Associate of Science -
Paducah Community College
Similar Profiles
Anja BOEHMAnja BOEHM
Payroll & Accounts Officer at Skydive Queenstown Limited t/a NZONE SkydivePayroll & Accounts Officer at Skydive Queenstown Limited t/a NZONE Skydive
Mike YiMike Yi
Skydive Instructor at Skydive Buckeye, Hawaii, Monterrey, Santa CruzSkydive Instructor at Skydive Buckeye, Hawaii, Monterrey, Santa Cruz
Seighvia ThomasSeighvia Thomas
Customer Service Representative / Manifest at Skydive SuffolkCustomer Service Representative / Manifest at Skydive Suffolk
Linda McBrideLinda McBride
General Manager at Hampton by HiltonGeneral Manager at Hampton by Hilton
Zoey ClarkZoey Clark
Barista at Scooters Coffee ShopBarista at Scooters Coffee Shop