Missy Cabrajac
West Des Moines,IA
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.
Overview
27
27
years of professional experience
Work History
Human Resource Business Partner
Atlantic Coca Cola Bottling
04.2022 - Current
- Support 5 Branches Dubuque, Cedar Rapids, Walcott, Ottumwa and Atlantic, with 435 employee’s total
- Provide Talent Acquisition, Developed new and inventive ways of recruiting
- Managed complex employee relations issues to promote a healthy workplace culture.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Increased the number of employment applications by 50% by increasing recruiting efforts and strategies.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
- Developed and implemented supervisor and manager training toolkit, online videos and in person development classes
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Fostered strong relationships with external partners such as universities and employment agencies for enhanced networking opportunities.
Director of Human Resources
Palmer Group
08.2021 - 04.2022
- Contract Position for Law Firm with 170 team members
- Provided Talent Acquisition, managed all aspects of the requirement process and interviewing process
- Developed, communicated, and managed pandemic response and return to work policies
- Provided compensation analysis for various positions
- Created job descriptions and updated policy
- Mediated conflict resolution within departments.
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Director of Human Resources
Life Space Communities
08.2020 - 08.2021
- Processed payroll with AOD Software for 165 team members
- Decreased overtime by 50% by creating a written schedule and determining the open positions
- Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, statistical reporting, and confidential documents
- Implemented new procedures to streamline processes
- Created onboarding process for new team members with a company savings of $30,000 per year
- Boosted team member retention from 50% to 75% by implementing an open-door policy and team member appreciation events
- Created a streamline interview to hire process which decreased the pre-employment time by 2 weeks
- Left because business sold.
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Implemented competitive compensation packages, attracting top-tier candidates and retaining valuable employees.
- Increased employee engagement with open communication channels and regular feedback opportunities.
Human Resource Manager
Pivotal Health
03.2020 - 08.2020
- Processed payroll with Paycom Software for 119 team members
- Maximize HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, statistical reporting, confidential documents
- Implemented new procedures to streamline processes
- Implemented New hire onboarding to create team member retention
- Training and directed scheduling coordinator with On Shift software, as a result overtime was decreased by 75%
- Left because I was recruited by Life Space Communities.
Director Of People And Culture
Wesley Life
03.2019 - 03.2020
- Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations
- Delivered an exceptional level of service to each Team member by listening to concerns and answering questions
- Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, statistical reporting, confidential documents
- Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations
- Boosted staff morale by resolving personnel and management inquiries on new hire activities or ongoing employee relation issues
- Collaborated with state and federal agencies
- Ran background checks of individuals to obtain data on character, financial status and personal history
- Identified team member morale issues and implemented a team member activity calendar
- Left because of the 3-hour daily commute.
Human Resource Manager
Younkers
12.2015 - 08.2018
- Orientation, onboarding and on the job training
- Seasonal hiring goal of 60 people, all onboarded in 1 month and a half each October
- Recruiting, hiring, retention for store and onboarding to include name badge, employee availability, dress code, one on one training for POS system
- HR records management and store scheduling for 117 employees
- FMLA, ADA accommodations, HR Audits
- Worked with the management team to implement the proper division of responsibilities
- Assigned work to team members based on company needs, personal strengths and job knowledge
- Event planning and execution, Santa Fest, Kids Fest, VIP nights
- Left because business filed bankruptcy.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Operations / Human Resource Manager
Boone Speedway
04.1997 - 12.2015
- Plan/insure yearly Racetrack event schedule
- Worked side by side with owners to assist in daily tasks
- Coordinate and execute events at location
- Design marketing plan and coordinate implementation
- Handle all social media
- Recruiting, hiring, and onboard training
- Manage and scheduled up to 150 employees
- Process employee payroll by check and cash
- Left for more advancement opportunities and benefits.
Skills
- Policy Implementation
- Employee Retention
- Employee Relations
- Retention Strategies
- Talent management
- Coaching leadership
- Legal Compliance
- Strategic Planning
- HR analytics
- Succession Planning
Timeline
Human Resource Business Partner
Atlantic Coca Cola Bottling
04.2022 - Current
Director of Human Resources
Palmer Group
08.2021 - 04.2022
Director of Human Resources
Life Space Communities
08.2020 - 08.2021
Human Resource Manager
Pivotal Health
03.2020 - 08.2020
Director Of People And Culture
Wesley Life
03.2019 - 03.2020
Human Resource Manager
Younkers
12.2015 - 08.2018
Operations / Human Resource Manager
Boone Speedway
04.1997 - 12.2015
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