Summary
Overview
Work History
Skills
Timeline
Generic

Missy Conner

Clever,MO

Summary

Mortgage Specialist with 27 years of experience working as a mortgage professional. Seeking to obtain a challenging position with a growth-oriented company where my processing and organization skills can be utilized.

Overview

27
27
years of professional experience

Work History

Mortgage Specialist

OakStar Bank
Springfield, MO
08.2016 - 02.2024
  • Complied applications and paperwork and double-checked for accuracy.
  • Submitted applications to credit analysts.
  • Verified income of borrower and gathered credit information.
  • Analyzed customer financial data to determine eligibility for mortgage programs.
  • Prepared loan documents such as credit reports, income statements, and appraisals.

Secondary Market Mortgage Operations Manager/Assistant Vice President

Metropolitan National Bank
Springfield, MO
03.2013 - 07.2016
  • Assessed each employee's individual strengths and delivered mentoring to improve upon skill levels.
  • Trained, managed and motivated employees to promote professional skill development.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Implemented effective customer service surveys to encourage feedback.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.

Mortgage Sales Associate/Mtg Loan Specialist III

Wells Fargo Home Mortgage/Homeservices Lending
Springfield, MO
02.2002 - 03.2013
  • Ordered appraisals and title work on all files, promptly preparing documents for processing.
  • Conducted client engagement activities in professional manner, providing borrowers with all needed information to make decisions concerning mortgage loans.
  • Interviewed borrowers to collect loan application information.
  • Fielded incoming and outgoing calls to borrowers and real estate professionals.

Underwriter

Conseco Finance Mortgage
Springfield, NO
06.1997 - 02.2002
  • Assisted the Branch Manager with all reports, staffing, training and Underwriting for CONV and Goverment loans.
  • Inspected financial statements, credit information and title data to complete underwriting process.
  • Analyzed loan-to-value ratios, debt to income ratios and credit scores to make underwriting decisions.
  • Conducted comprehensive analysis and evaluated risk to control underwriting loss.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.

Skills

  • Loan terms explanation
  • Underwriting process expertise
  • Income verification
  • File documentation
  • Financial analysis

Timeline

Mortgage Specialist

OakStar Bank
08.2016 - 02.2024

Secondary Market Mortgage Operations Manager/Assistant Vice President

Metropolitan National Bank
03.2013 - 07.2016

Mortgage Sales Associate/Mtg Loan Specialist III

Wells Fargo Home Mortgage/Homeservices Lending
02.2002 - 03.2013

Underwriter

Conseco Finance Mortgage
06.1997 - 02.2002

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Missy Conner