Led a team of four in executing outreach, program administration, candidate sourcing and contingent workforce initiatives
Evaluated and re-designed the Generation Blue Intern program including the structure, online application process, orientation, compensation strategy and live/virtual programming
Executed employment branding initiatives including career site project, LinkedIn Life pages and talent acquisition social media strategy
Collaborated with centers of excellence, leaders within the Benefit Operations division and community colleges to create a one-year certificate program for credit to pipeline qualified candidates into the organization
Created and facilitated apprenticeship program with Apprenti, high school intern programs and Talent Ambassador programs
Partnered with the People Analytics team to analyze workforce data and identify business areas lacking sufficient entry-level talent
Workforce Development Program Manager
Blue Cross and Blue Shield of Louisiana
07.2020 - 10.2022
Workforce Development Consultant
Blue Cross and Blue Shield of Louisiana
10.2018 - 07.2020
Recruiter/Generalist
Postlethwaite & Netterville
05.2008 - 10.2018
Managed end-to-end full cycle recruiting and on-boarding for the largest CPA firm in the state of Louisiana for all administrative, professional and technical positions
Executed all recruiting events for administrative and professional staff such as career fairs, interview days, and recruiting receptions
Designed and facilitated presentations to internal and external stakeholders on a variety of topics including Marketing Yourself and Dress for Success
Created the recruiting strategy for a special project that resulted in the hiring of over 300 professionals including advertising, career fairs, and interviewing
Developed processes and procedures for the firm such as the I9/eVerify process, hurricane preparedness, and safety plans
Negotiated vendor contracts with staffing agencies and outside recruiters
Corporate Trainer
Self-Employed
08.2003 - 12.2007
Designed and implemented effective training program for a charter school organization and uniform company
Facilitated on-site training classes across Ohio and Washington, DC area
Liaison between employees and corporate offices to determine the appropriate training
Cosmetics Manager
Foley's Department Store
08.2002 - 08.2003
Recruited, hired, trained and managed thirty (30) cosmetics associates
Aggressively planned and implemented all promotional events and executed largest dollar increase for sales over last year (+23%)
Liaison between employees and corporate offices to determine the appropriate training
Managed inventory and communicated all merchandise requests to corporate office
Operations and Human Resource Manager
Maison Blanche/Saks Fifth Avenue
01.1995 - 10.2000
Managed the day-to-day operations of multiple 100,000+ square foot facilities over the five-year span including staffing, onboarding, scheduling, budgeting, employee evaluations, benefit management, employee relations and employee investigations.
Directly managed the Human Resources, Customer Service, Loss Prevention, Alterations, and Shipping/Receiving departments at the store level
Executed the opening of the Mall of Louisiana Maison Blanche location and executed the largest opening day in Mercantile Stores history ($700k+)
Education
BS - MARKETING
Louisiana State University
Baton Rouge, LA
12-1994
Skills
Team Leadership
Project Management
Data Analysis
Critical Thinking/Decision-making
Communication/Coaching
Training and Mentoring
Adaptability
Emotional Intelligence
Microsoft Office (Word, Excel, PPT)
Workday/Sage HRMS/Cyber Recruiter
LinkedIn Proficiency
Affiliations
Greater Baton Rouge Society of Human Resource Management, Certification Director
Provider Relations Representative at Blue Cross and Blue Shield of LouisianaProvider Relations Representative at Blue Cross and Blue Shield of Louisiana
Tier 1 IT Help Desk Technician at Vantage Health Plan/Blue Cross and Blue Shield of Louisiana/AffinityTier 1 IT Help Desk Technician at Vantage Health Plan/Blue Cross and Blue Shield of Louisiana/Affinity
<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank