Missy Lawless
Prospect,KY
Summary
Innovative professional with 20+ years of experience within the sales industry and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations. Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder. Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments. Proficient in the use of various computer programs and applications.
Overview
22
22
years of professional experience
Work History
Sales Manager
Infinity Homes
New Albany , Indiana
2019.12 - Current
- Assist sales leader in day-to-day execution of client accounts
- Ensure client satisfaction in areas of sales strategy, sales results, staffing
- Aid and guide Sales Representatives with sales techniques to achieve maximum sales and customer satisfaction results
- Act as resource to Sales Representatives in creating brand awareness
- Lead recurring team sales trainings and meetings
- Provide updates regarding market conditions, local competition, and recommendations on possible advertising or incentive programs
- Manage model home coverage as well as ensure model home, sales office, and community appearance is up to standards
Sales Representative
Jagoe Homes
Louisville , Kentucky
2018.09 - 2019.12
- Develop and execute proactive prospecting, follow-up, and marketing plan
- Lead customer through sales process from initial contact to contract
- Manage customers process and paperwork from initial contract through closing
- Meet and exceed sales goals on monthly and annual basis
Senior Sales Counselor
Elite Homes
Louisville , Kentucky
2012.01 - 2018.01
- Responsible for all customer interaction during sale of new homes
- Assist in prospecting for potential clients, build realtor/broker relations, plan marketing events, maintain appearance of model, contact leads,
- Identify potential clients by greeting visitors, registering client information, identify needs, assessing interests, explaining product and options
- Follow up with prospects, explain product advantages, represent company's interests
- Plan community events to drive traffic to community
- Communicate progress, resolve homeowner issues
- Manage multiple customers simultaneously
Account Executive
Falls City Electric
Jeffersonville , Indiana
1994.01 - 2006.01
- Over 12 years of business to business and showroom sales
- Provided lighting consultation services to in-store customers and assist them with services needed to close sale.
- Assist clients over phone with lighting recommendations and purchases.
- Established, grew, maintained strong client base
- Maintained open communications with clients
- Provided resolutions to problems during completion of transactions.
- Exceeded monthly sales goals set forth by management
- Expanded outside sales to include regional accounts
- Designed showroom layout
- Trained new Sales associates
Education
Nursing
Spalding University
Louisville, KYSkills
- Team Recruiting and Onboarding
- Sales Program Coordination
- Customer Complaint Resolution
- Networking Events
- Customer Service and Assistance
- Lender Relations
- Lead Qualification
- Persuasive Selling
- Motivational Techniques
- Persuasive Negotiations
- Hiring and Staffing
- Professional Integrity
Timeline
Sales Manager
Infinity Homes
2019.12 - Current
Sales Representative
Jagoe Homes
2018.09 - 2019.12
Senior Sales Counselor
Elite Homes
2012.01 - 2018.01
Account Executive
Falls City Electric
1994.01 - 2006.01
Nursing
Spalding University
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