Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Missy Mudd

Radcliff,KY

Summary

Motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Skilled at working independently and quickly acquiring new skills to excel in various tasks.

Overview

14
14
years of professional experience

Work History

Master Cosmetologist

Self Employed
07.2011 - Current
  • Performed specialized hair treatments for clients, resulting in healthier hair and improved client loyalty.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Booked appointments, answered phones, greeted clients, handled payments from customers.
  • Answered phone calls and emails to schedule client appointments.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.

Kennel Technician

Hardin County Animal Care & Control
08.2024 - Current
  • Clean and maintain kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintain clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
  • Conducted meet and greets for potential adopters in a one-on-one atmosphere.

Community Outreach Coordinator

Kentucky Harm Reduction Coalition
04.2023 - 01.2024
  • Developed and implemented community outreach strategies to increase awareness of programs and services.
  • Cultivated relationships with local organizations to increase visibility in the community.
  • Responded promptly to inquiries from members of the public regarding programs and services provided by organization.
  • Researched current trends in the field of community outreach in order to identify best practices.
  • Provided individuals and families with information and resources to connect with available programs.
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
  • Recruited, interviewed and hired volunteers and staff.
  • Provided hands-on and proactive leadership to community services staff.
  • Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
  • Partnered with U of K Health to create 2 programs for pregnant/nursing mothers suffering with substance abuse/ houseless community.

Delivery Courier

Roppel Industries Inc
06.2019 - 04.2020
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified load against delivery ticket before beginning every shift.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Followed company policies and procedures during shift.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Answered customer inquiries regarding shipments and provided updates on package arrival.

Assembly Technician

General Electric Appliances
07.2017 - 06.2019
  • Checked position and alignment of each component to prevent errors and minimize materials waste.
  • Followed outlined specifications to implement assembly plans.
  • Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Kept work areas organized, tidy and clean for maximum productivity.

Education

Associate of Science - Criminal Justice

Daymar College
Louisville, KY

Diploma - Cosmetology

Empire Hair Design School
Louisville, KY

High School Diploma -

Moore Traditional School
Louisville, KY

Skills

  • Patience and resilience
  • Sanitation protocols
  • Teamwork and collaboration
  • Attention to detail
  • Task prioritization
  • Multitasking Abilities
  • Customer communication
  • Interpersonal communication
  • Relationship building
  • Conflict resolution
  • Reliability
  • Adaptability and flexibility

Certifications

04-2021

Timeline

Kennel Technician

Hardin County Animal Care & Control
08.2024 - Current

Community Outreach Coordinator

Kentucky Harm Reduction Coalition
04.2023 - 01.2024

Delivery Courier

Roppel Industries Inc
06.2019 - 04.2020

Assembly Technician

General Electric Appliances
07.2017 - 06.2019

Master Cosmetologist

Self Employed
07.2011 - Current

Associate of Science - Criminal Justice

Daymar College

Diploma - Cosmetology

Empire Hair Design School

High School Diploma -

Moore Traditional School

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