Figma
Melissa Powell
Sr Product Manager
Summerville,SC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
Product Manager
Savannah Media & Design
Dallas, Texas
04.2006 - Current
- Prioritized roadmap in order to achieve product goals and metrics.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Coordinated project planning and execution with team members and team leads.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Consulted with buyers to determine projected demand for products and services.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Maintained positive vendor relations to build strong partnerships.
- Spearheaded collaborative efforts to bring products to market.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Monitored market trends and competitor performance to update promotional strategies.
- Boosted customer base penetration using creative promotional approaches.
- Directed planning and budgeting efforts.
- Coordinated design meetings and decisions with internal departments and teams.
- Liaised with clients to better understand business needs and current market landscape.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Analyzed metrics to measure product performance.
- Reduced project downtime with quality product inspections.
- Compiled product and customer data to generate informed profit projections.
- Assessed costs and estimated production capabilities to evaluate economic viability.
- Managed product demonstrations and testimonials for performance evaluation.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
Department Manager
Barnes & Noble
Dallas, Texas
04.2003 - 01.2006
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Defined clear targets and objectives and communicated to other team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed senior-level personnel working in marketing and sales capacities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Merchandising Manager
Kmart
Plano, TX
02.1998 - 10.2002
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Optimized store displays and appearance via strategic merchandising.
- Researched new vendors, acquired samples and negotiated merchandise deals.
- Established sales quotas and explained performance expectations in routine meetings to optimize sales and customer service.
- Serviced accounts using prospecting, product marketing, and merchandising techniques to enhance product awareness.
- Analyzed trends and conducted research to determine seasonal merchandise direction.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
- Maintained point of sale (POS) system by inputting accurate inventory information.
- Established monthly goals and communicated performance expectations during team meetings to optimize sales.
- Monitored stock levels and product sales to determine purchasing needs.
- Organized meetings for up to 10 staff members to discuss upcoming promotions, key strategies, and tasks.
- Negotiated pricing with vendors to achieve maximum profitability.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Coordinated and directed buying team, enforcing compliance with company standards.
- Analyzed industry trends to develop relevant offerings.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Interacted with customers to obtain feedback and drive satisfaction.
- Reviewed customer feedback to identify trends and improve product selection.
- Maintained updated product knowledge to successfully educate and advise customers.
- Collaborated with marketing team for prompt promotion of products.
- Built positive relationships with vendors for consistent and reliable supply of products.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Developed and implemented successful strategies to increase sales and profits.
Education
High School Diploma -
Plano Sr High School
Plano, TX 08.1988 - 04.1989
Certification - UI/UX Design
UX Toast (Figma Certification)
Charleston, SC 11.2022 - Current
Certification - Ecommerce
Shopify Ecommerce Certification
Charleston, SC 06.2022 - Current
Certification - Project Management
Scrum Certification
Charleston, SC 07.2022 - Current
Skills
Research and trend analysis
Email Marketing
Budgeting
Staff Management
Brand building
Negotiation
Business planning
Product development
Marketing and advertising
Strategic planning
Brand development
Campaign management
Client communication
Public and Media Relations
Corporate Communications
PeopleSoft
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of up to 50 staff members.
- Collaborated with team of 10 in the development of products launching to market.
- Achieved success through effectively helping with design, SMM and Email Marketing.
- Documented and resolved sales issues which led to increase in sales.
- Resolved product issue through consumer testing.
- Pride myself on being a self starter by finding free education online to find solutions during product placement journey
Software
Adobe CS3
Shopify
Agile
Scrum
SMM
Microsoft Excel
Microsoft Office
Interests
Helping people launching their businesses has always been a passion
Photography
Recently, I moved to Charleston, South Carolina, to start photography. For many years, I have researched and watched from afar, and in 2022 I finally leaped to move to a beautiful city and explore.
As I am far from an expert, my favorite shots are of people on the beach with their families or their pets.
Timeline
Certification - UI/UX Design
UX Toast (Figma Certification)
11.2022 - Current
Certification - Project Management
Scrum Certification
07.2022 - Current
Certification - Ecommerce
Shopify Ecommerce Certification
06.2022 - Current
Product Manager
Savannah Media & Design
04.2006 - Current
Department Manager
Barnes & Noble
04.2003 - 01.2006
Merchandising Manager
Kmart
02.1998 - 10.2002
High School Diploma -
Plano Sr High School
08.1988 - 04.1989