Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Griggs Enterprise
Pasco, WA
07.2023 - 06.2025
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Maintained office supplies inventory by checking stock to determine inventory level.
Delivery Driver
Instacart
Pasco, WA
06.2022 - 07.2023
Delivered groceries to customers promptly and efficiently.
Navigated routes using mobile app for optimal delivery times.
Communicated with customers regarding order status and delivery details.
Ensured accuracy of orders before leaving the store for delivery.
Maintained cleanliness and organization of delivery vehicle at all times.
Administrative Assistant
TS&L Seed
Pasco, WA
03.2021 - 05.2022
Communicated effectively with clients and vendors to ensure smooth operations daily.
Facilitated office supply management by monitoring inventory levels and placing orders as needed.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Cashier and Stocking
Franz Baker Outlet
05.2020 - 03.2021
Operated cash register and processed customer transactions efficiently.
Maintained accurate cash drawer and balanced end-of-shift reports.
Assisted customers with product inquiries and provided excellent service.
Stocked shelves and organized merchandise to enhance store presentation.
Collaborated with team members to ensure smooth store operations.
Resolved customer complaints promptly and professionally, enhancing satisfaction.
Delivery Driver
Instacart
Pasco, WA
02.2018 - 04.2020
Delivered groceries to customers promptly and efficiently.
Navigated routes using mobile app for optimal delivery times.
Communicated with customers regarding order status and delivery details.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Maintained cleanliness and organization of delivery vehicle at all times.
Para Educator
William Wiley Elementary
West Richland
09.2015 - 01.2018
Assisted teachers in delivering individualized instruction to students with diverse needs.
Prepared instructional materials and resources for daily classroom activities.
Monitored student progress and provided feedback to teachers on performance.
Communicated effectively with parents regarding student needs and progress updates.
Instructed students in basic academic skills such as reading, writing, math, science and social studies.
Maintained a safe and inclusive learning environment for all students.
Collaborated with special education staff to implement tailored learning strategies.
Tax Preparer
Jackson Hewitt
01.2015 - 04.2015
Prepared individual and business tax returns accurately and efficiently.
Reviewed client documents for completeness and compliance with tax regulations.
Utilized tax preparation software to streamline the filing process.
Filed electronically through approved software programs.
Office Assistant III-NAC Lead
Coyote Ridge Correction Center
Connell
02.2010 - 01.2015
Maintained cleanliness and organization of patient care areas and equipment.
Answered call lights promptly and responded to patient needs accordingly.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Assisted patients with daily living activities and personal hygiene needs.
Responded quickly to emergency situations involving sudden illness or injury.
Managed patient records to ensure compliance with privacy regulations.
Organized medical documents for easy retrieval and efficient workflow.
Coordinated with healthcare teams to verify and update medical records.
Adhered to HIPAA guidelines when handling protected health information.
Collected, filed, scanned, and retrieved confidential patient information.
Answered inquiries regarding the status of patient records or their availability.
Pulled patient records and transferred information to appropriate parties.