Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

MISTER MARSHALL-COTTON

Rio Rancho,NM

Summary

Seeking a position in a stimulating environment to create and collaborate with other individuals. Can perform under minimal direction and highly adaptable to any situation.

Overview

9
9
years of professional experience

Work History

Assistant Property Manager

Sequoia Equities
02.2021 - 01.2022
  • Interview new prospective tenants and give tours of the property
  • Organize successful resident events from idea to execution
  • Process applications, conduct credit checks, and call references
  • Inform tenants of lease obligations
  • Distribute and collect leases to ensure all required legal documents are signed
  • Manage records and files of current tenants
  • Process security and rent checks
  • Address and promptly resolve questions, requests, issues, and complaints from tenants
  • Notify tenants as their expiration date approaches to renew the lease or inform them of obligations upon vacating
  • Perform unit inspections and write work orders for necessary repairs
  • Inquire about late payments and assist in handling eviction issues
  • Inspect property regularly to assess building and grounds condition and ensure empty units are ready for new tenants
  • Oversee necessary repairs and maintenance
  • Assist in hiring grounds crew and other necessary staff for property upkeep
  • Manage monthly maintenance budgets
  • Create and distribute market materials.

Leasing Consultant

Greystar Property Management
05.2019 - 12.2020
  • Provide superb customer service to existing and prospective residents
  • Convert prospective calls to property tours
  • Complete prospect guest cards for all phone and walk-in prospective residents with follow up within 24 hours
  • Assist with marketing strategies to increase property traffic and leads
  • Regularly update internet marketing channels
  • Ensure curb appeal, office tour path, model and/or vacant units are pleasing to all senses and clean with adequate lighting and comfortable temperatures
  • Oversee rental application process and move-ins
  • Thorough knowledge of lease-related paperwork, from application process to move-out
  • Creating/monitoring maintenance work orders with follow ups to residents creative high resident retention ratings
  • Clerical, i.e
  • Answering phones, taking messages, managing work orders, filing, ordering office supplies, preparing lease paperwork for move-ins and renewals, etc
  • Rent collections, resident notices i.e
  • Three day notice to Pay Rent or Quit, Lease violations, etc
  • Account receivables, Account Payables
  • Maintain property with a high occupancy average of 98% and above
  • Assist with tenant questions, requests, issues and complaints.

After School Program Director

BACR
01.2020 - 03.2020
  • Developed daily lesson plans that incorporated the program's goals for students in grades 2, 3, and 4
  • Monitored staff supervision of students at designated locations
  • Collaborated with teachers and maintained open communication in order to provide students with exceptional supervision
  • Communicated with parents about students' daily experiences and overall developments.

Amazon Driver

1-800 COURIER DELIVERY SERVICE
10.2019 - 01.2020
  • Loaded, transported, and delivered items to clients and businesses in a safe and timely manner
  • Reviewed orders before and after delivery to ensure customer satisfaction
  • Prepared documents and other reports related to deliveries
  • Adhered to assigned routes and followed daily time schedules.

Lead Sales Representative

ASHLEY HOME FURNITURE
02.2017 - 01.2018
  • Retained up-to-date knowledge about furniture products
  • Supported management staff by seeing which areas can increase most sales and encouraging team to approach customers in an effective manner
  • Analyzed customer needs and recommended appropriate furniture to maximize sales and profitability
  • Maintained positive working relationships with furniture manufacturers and sales team to achieve revenue goals.

Sports League Head Coach

JEWISH COMMUNITY CENTER
10.2015 - 06.2016
  • Developed game plans, strategies, and techniques for 5 youth football and basketball teams ranging from ages 5 to 11
  • Established rules and regulations and ensured players are familiar with them
  • Fostered good sportsmanship in all team players, resolving disputes, and addressing bad behavior in a timely manner
  • Communicated with parents to provide the best quality experience for their children.

Athlete/Lead Visual team

Nike Flagship Store
01.2014 - 06.2016
  • Coordinated with other leads and managers to bring visual mods to store and customers
  • In charge of team of athletes to make sure everyone meets the Nike standard of sell and appearance
  • Brought excellent customer service to each customer/athlete that came through our doors.

Budtender/Buyer

The Green Door
03.2013 - 06.2016
  • Started as a budtender pushing and promoting products to buyers based on promotional plans set in place by the company
  • Meet quarterly sales goals and promotions
  • Brought amazing customer service to each person that walked through our doors
  • Was promoted to buyer after about 3 months where the goal was to find and make relationships with growers that met CA licensed grower requirements to bring the best products to our store.

Education

Bachelor's of Communications - Public Relations

EASTERN NEW MEXICO UNIVERSITY
Portales, NM
12.2018

Associate degree in Communications -

COLLEGE OF SAN MATEO
San Mateo, CA
05.2016

DE LA SALLE HIGH SCHOOL
Concord, CA
05.2012

Skills

  • Proficient with Microsoft Office and Google Suite
  • Mastery in Talech POS System
  • Leadership and Team Building
  • Strong organization skills
  • Detail oriented
  • Yardi
  • Fair Housing Regulations
  • Tenant issue resolution
  • Strong Communication Skills
  • Telephone and email etiquette
  • Administrative Support

References

Manuel Guizzer (209) 915-8978

Austin Jones (415) 572-6198

Luke Lagatuda (505) 440-8253

Accomplishments

  • EASTERN NEW MEXICO UNIVERSITY ATHLETICS, 06/2016, 12/2018
  • Division 11 football defensive team captain
  • Received Second Team All-American

Timeline

Assistant Property Manager

Sequoia Equities
02.2021 - 01.2022

After School Program Director

BACR
01.2020 - 03.2020

Amazon Driver

1-800 COURIER DELIVERY SERVICE
10.2019 - 01.2020

Leasing Consultant

Greystar Property Management
05.2019 - 12.2020

Lead Sales Representative

ASHLEY HOME FURNITURE
02.2017 - 01.2018

Sports League Head Coach

JEWISH COMMUNITY CENTER
10.2015 - 06.2016

Athlete/Lead Visual team

Nike Flagship Store
01.2014 - 06.2016

Budtender/Buyer

The Green Door
03.2013 - 06.2016

Bachelor's of Communications - Public Relations

EASTERN NEW MEXICO UNIVERSITY

Associate degree in Communications -

COLLEGE OF SAN MATEO

DE LA SALLE HIGH SCHOOL
MISTER MARSHALL-COTTON