MISTER MARSHALL-COTTON
Rio Rancho,NM
Summary
Seeking a position in a stimulating environment to create and collaborate with other individuals. Can perform under minimal direction and highly adaptable to any situation.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Sequoia Equities
02.2021 - 01.2022
- Interview new prospective tenants and give tours of the property
- Organize successful resident events from idea to execution
- Process applications, conduct credit checks, and call references
- Inform tenants of lease obligations
- Distribute and collect leases to ensure all required legal documents are signed
- Manage records and files of current tenants
- Process security and rent checks
- Address and promptly resolve questions, requests, issues, and complaints from tenants
- Notify tenants as their expiration date approaches to renew the lease or inform them of obligations upon vacating
- Perform unit inspections and write work orders for necessary repairs
- Inquire about late payments and assist in handling eviction issues
- Inspect property regularly to assess building and grounds condition and ensure empty units are ready for new tenants
- Oversee necessary repairs and maintenance
- Assist in hiring grounds crew and other necessary staff for property upkeep
- Manage monthly maintenance budgets
- Create and distribute market materials.
Leasing Consultant
Greystar Property Management
05.2019 - 12.2020
- Provide superb customer service to existing and prospective residents
- Convert prospective calls to property tours
- Complete prospect guest cards for all phone and walk-in prospective residents with follow up within 24 hours
- Assist with marketing strategies to increase property traffic and leads
- Regularly update internet marketing channels
- Ensure curb appeal, office tour path, model and/or vacant units are pleasing to all senses and clean with adequate lighting and comfortable temperatures
- Oversee rental application process and move-ins
- Thorough knowledge of lease-related paperwork, from application process to move-out
- Creating/monitoring maintenance work orders with follow ups to residents creative high resident retention ratings
- Clerical, i.e
- Answering phones, taking messages, managing work orders, filing, ordering office supplies, preparing lease paperwork for move-ins and renewals, etc
- Rent collections, resident notices i.e
- Three day notice to Pay Rent or Quit, Lease violations, etc
- Account receivables, Account Payables
- Maintain property with a high occupancy average of 98% and above
- Assist with tenant questions, requests, issues and complaints.
After School Program Director
BACR
01.2020 - 03.2020
- Developed daily lesson plans that incorporated the program's goals for students in grades 2, 3, and 4
- Monitored staff supervision of students at designated locations
- Collaborated with teachers and maintained open communication in order to provide students with exceptional supervision
- Communicated with parents about students' daily experiences and overall developments.
Amazon Driver
1-800 COURIER DELIVERY SERVICE
10.2019 - 01.2020
- Loaded, transported, and delivered items to clients and businesses in a safe and timely manner
- Reviewed orders before and after delivery to ensure customer satisfaction
- Prepared documents and other reports related to deliveries
- Adhered to assigned routes and followed daily time schedules.
Lead Sales Representative
ASHLEY HOME FURNITURE
02.2017 - 01.2018
- Retained up-to-date knowledge about furniture products
- Supported management staff by seeing which areas can increase most sales and encouraging team to approach customers in an effective manner
- Analyzed customer needs and recommended appropriate furniture to maximize sales and profitability
- Maintained positive working relationships with furniture manufacturers and sales team to achieve revenue goals.
Sports League Head Coach
JEWISH COMMUNITY CENTER
10.2015 - 06.2016
- Developed game plans, strategies, and techniques for 5 youth football and basketball teams ranging from ages 5 to 11
- Established rules and regulations and ensured players are familiar with them
- Fostered good sportsmanship in all team players, resolving disputes, and addressing bad behavior in a timely manner
- Communicated with parents to provide the best quality experience for their children.
Athlete/Lead Visual team
Nike Flagship Store
01.2014 - 06.2016
- Coordinated with other leads and managers to bring visual mods to store and customers
- In charge of team of athletes to make sure everyone meets the Nike standard of sell and appearance
- Brought excellent customer service to each customer/athlete that came through our doors.
Budtender/Buyer
The Green Door
03.2013 - 06.2016
- Started as a budtender pushing and promoting products to buyers based on promotional plans set in place by the company
- Meet quarterly sales goals and promotions
- Brought amazing customer service to each person that walked through our doors
- Was promoted to buyer after about 3 months where the goal was to find and make relationships with growers that met CA licensed grower requirements to bring the best products to our store.
Education
Bachelor's of Communications - Public Relations
EASTERN NEW MEXICO UNIVERSITY
Portales, NM12.2018
Associate degree in Communications -
COLLEGE OF SAN MATEO
San Mateo, CA05.2016
DE LA SALLE HIGH SCHOOL
Concord, CA05.2012
Skills
- Proficient with Microsoft Office and Google Suite
- Mastery in Talech POS System
- Leadership and Team Building
- Strong organization skills
- Detail oriented
- Yardi
- Fair Housing Regulations
- Tenant issue resolution
- Strong Communication Skills
- Telephone and email etiquette
- Administrative Support
References
Manuel Guizzer (209) 915-8978
Austin Jones (415) 572-6198
Luke Lagatuda (505) 440-8253
Accomplishments
- EASTERN NEW MEXICO UNIVERSITY ATHLETICS, 06/2016, 12/2018
- Division 11 football defensive team captain
- Received Second Team All-American
Timeline
Assistant Property Manager
Sequoia Equities
02.2021 - 01.2022
After School Program Director
BACR
01.2020 - 03.2020
Amazon Driver
1-800 COURIER DELIVERY SERVICE
10.2019 - 01.2020
Leasing Consultant
Greystar Property Management
05.2019 - 12.2020
Lead Sales Representative
ASHLEY HOME FURNITURE
02.2017 - 01.2018
Sports League Head Coach
JEWISH COMMUNITY CENTER
10.2015 - 06.2016
Athlete/Lead Visual team
Nike Flagship Store
01.2014 - 06.2016
Budtender/Buyer
The Green Door
03.2013 - 06.2016
Bachelor's of Communications - Public Relations
EASTERN NEW MEXICO UNIVERSITY
Associate degree in Communications -
COLLEGE OF SAN MATEO
DE LA SALLE HIGH SCHOOL