Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Misti Benson

Broken Arrow

Summary

Dedicated State Tested Nursing Assistant with a proven track record at Altercare Somerset, excelling in compassionate patient care and vital signs monitoring. Recognized for enhancing patient satisfaction through effective communication and personalized support, while maintaining strict privacy and confidentiality standards. Committed to delivering high-quality assistance and fostering patient independence.

Professional and experienced healthcare provider prepared for demanding role. Strong background in patient care, vital signs monitoring, and assisting with daily living activities. Known for effective collaboration, adaptability, and reliability. Skilled in fostering compassionate and supportive environment while maintaining high standards of care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

State Tested Nursing Assistant

Nina's Home Healthcare
05.2024 - 07.2024
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained a clean and organized patient environment to promote hygiene.
  • Documented patient care activities accurately in electronic health records.
  • Collaborated with healthcare team members to enhance patient care quality.
  • Responded to patient needs efficiently, ensuring timely assistance and support.
  • Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.

State Tested Nursing Assistant

Altercare Somerset
05.2023 - 05.2024
  • Supported patients in mobility exercises, fostering independence and confidence.
  • Educated patients on proper hygiene practices and health maintenance strategies.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
  • Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
  • Improved patient care by providing compassionate and attentive assistance with daily living activities.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Prevented pressure ulcers development among bedridden patients with consistent position changes every two hours as recommended guidelines.

Front Desk Receptionist

Altercare Somerset
05.2023 - 05.2024
  • Handled phone calls and directed inquiries to appropriate departments effectively.
  • Scheduled appointments and managed calendars for executives as needed.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
  • Provided basic technical support for front office equipment, minimizing downtime.
  • Greeted visitors warmly, creating positive first impression of organization.

State Tested Nursing Assistant

Interim HealthCare Staffing
03.2022 - 05.2024
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Increased patient satisfaction scores through consistent provision of excellent bedside manner and effective communication skills.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Aided in faster recovery time for post-surgical patients through attentive post-operative care and monitoring.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Supported needs of 30+ residents under long-term care.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Documented patient care activities accurately in electronic health records.

State Tested Nursing Assistant

Country Lane Gardens Rehabilitation and Nursing Center
01.2023 - 05.2023
  • Contributed to the overall success of the nursing team by providing constructive feedback and participating in ongoing professional development opportunities.
  • Demonstrated flexibility in adapting to various patient care settings, including long-term care facilities, acute care hospitals, and home health environments.
  • Enabled better quality rest for patients through diligent observation of nighttime routines, noise reduction efforts, and prompt attention to their needs throughout the night shift hours.
  • Promoted patient dignity through respectful communication, privacy protection, and culturally sensitive interactions.
  • Participated in interdisciplinary team meetings to provide comprehensive care planning for each patient''s unique needs.
  • Contributed to a safer environment for patients by following strict infection control practices and maintaining cleanliness.
  • Facilitated smoother healthcare processes by accurately documenting patient information in electronic medical records systems.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Front Desk Receptionist

Big Steps Little Steps Daycare
09.2022 - 01.2023
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Implemented organization strategies to enhance workflow efficiency at the front desk.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Organized and maintained files and records to ensure up-to-date documentation.
  • Enhanced security by monitoring visitor access and issuing badges according to company protocols.
  • Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.

State Tested Nursing Assistant

Absolute Healthcare Staffing
06.2021 - 09.2022
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Provided direct personal patient observation, care, and assistance to 25 patients per shift in nursing facility.
  • Served as an advocate for the well-being of elderly patients by recognizing signs of elder abuse or neglect and reporting concerns to appropriate authorities.
  • Supported needs of 25+ residents under long-term care.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Maintained a clean and organized patient environment to promote hygiene.
  • Collaborated with healthcare team members to enhance patient care quality.
  • Responded to patient needs efficiently, ensuring timely assistance and support.
  • Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
  • Supported patients in mobility exercises, fostering independence and confidence.
  • Educated patients on proper hygiene practices and health maintenance strategies.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
  • Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
  • Improved patient care by providing compassionate and attentive assistance with daily living activities.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Prevented pressure ulcers development among bedridden patients with consistent position changes every two hours as recommended guidelines.
  • Documented patient information and care activities in electronic health record.

Pharmacy Technician

Walmart
06.2021 - 12.2021
  • Processed and dispensed prescriptions accurately in accordance with pharmacy regulations.
  • Assisted pharmacists in patient consultations, providing medication information and usage instructions.
  • Maintained inventory levels, ensuring timely replenishment of pharmaceutical supplies.
  • Utilized pharmacy management software to track prescriptions and manage patient profiles efficiently.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

State Tested Nursing Assistant

Altercare Somerset
06.2019 - 06.2021
  • Supported needs of 25+ residents under long-term care.
  • Supported rehabilitation goals for patients by assisting with prescribed exercises under the guidance of therapists.
  • Provided direct personal patient observation, care, and assistance to 25+ patients per shift in nursing facility.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Delivered high-quality care to 25+ patients in nursing facility
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Increased patient satisfaction scores through consistent provision of excellent bedside manner and effective communication skills.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Aided in faster recovery time for post-surgical patients through attentive post-operative care and monitoring.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Documented patient care activities accurately in electronic health records.

Education

Certificate of Technical Studies - Emergency Medical Technician

Mideast Adult Career And Technology Center
Zanesville, OH
12-2011

Certificate of Technical Studies - Medical Office Assistant

Mideast Adult Career And Technology Center
Zanesville, OH
09-2005

College Course

Crooksville High School
Crooksville, OH
05-1991

Skills

  • Bathing assistance
  • Patient care
  • Basic life support
  • Vital signs monitoring
  • Dressing assistance
  • Compassionate care
  • Privacy and confidentiality
  • Patient assessments
  • Feeding assistance
  • Specimen collection
  • Transfer techniques
  • Medical records management
  • Toileting assistance
  • Range of motion exercises

Certification

  • CNA - Certified Nurse Assistant

Languages

English
Full Professional

Timeline

State Tested Nursing Assistant

Nina's Home Healthcare
05.2024 - 07.2024

State Tested Nursing Assistant

Altercare Somerset
05.2023 - 05.2024

Front Desk Receptionist

Altercare Somerset
05.2023 - 05.2024

State Tested Nursing Assistant

Country Lane Gardens Rehabilitation and Nursing Center
01.2023 - 05.2023

Front Desk Receptionist

Big Steps Little Steps Daycare
09.2022 - 01.2023

State Tested Nursing Assistant

Interim HealthCare Staffing
03.2022 - 05.2024

State Tested Nursing Assistant

Absolute Healthcare Staffing
06.2021 - 09.2022

Pharmacy Technician

Walmart
06.2021 - 12.2021

State Tested Nursing Assistant

Altercare Somerset
06.2019 - 06.2021

Certificate of Technical Studies - Emergency Medical Technician

Mideast Adult Career And Technology Center

Certificate of Technical Studies - Medical Office Assistant

Mideast Adult Career And Technology Center

College Course

Crooksville High School

Similar Profiles

CREATE PROFILE