Misti Lloyd
Spring,TX
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
27
27
years of professional experience
Work History
Owner
Everything Cleaned
Spring, TX
01.2017 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Monitored performance of personnel against goals set forth by the company.
- Identified new opportunities for growth, expansion, and diversification.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Managed daily operations of business, including hiring and training staff.
- Set pricing structures according to market analytics and emerging trends.
- Delegated work to staff, setting priorities and goals.
Project Coordinator
Beck Construction
Dallas, TX
02.1997 - 06.2005
- Produced status reports for customers and senior management.
- Assisted project manager in drafting schedules and related documentation.
- Submitted budget estimates, progress reports and cost tracking reports.
- A/R and A/P duties
- Assured that all Contractors insurance was up to date before entering job sites.
- Billed the Owner Monthly Project billings
Contract Coordinator
Beck Construction
Dallas, TX
- Input original vendor contracts into the project database.
- Maintained a database of all contractual documents including expiration dates and renewal terms.
- Drafted amendments to existing contracts in accordance with changes in scope of work or project timeline.
- Administered contract change requests and resolution.
- Checked information in company's database for accuracy and updated data with current information to maintain records.
- Oversaw changes and coordinated change orders and contract reviews.
- Conducted regular audits of existing contracts to ensure that they are still valid and up-to-date.
Receptionist
Beck Construction
Dallas, TX
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Monitored office supplies inventory and placed orders when necessary.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Responded to inquiries from internal staff members regarding office operations.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance.
- Assisted with special projects assigned by management when required.
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Answered and directed incoming calls using multi-line telephone system.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Coordinated meeting room bookings and arranged catering for meetings and events.
Education
High School Diploma -
Mesquite High School
Mesquite, TX05-1993
Skills
- Relationship Building
- Verbal and written communication
- Office Administration
- Clerical Support
- Invoice Processing
- Data Entry
- AR/AP
- Sensitive material handling
- Dedicated Team Player
- Multitasking and prioritization
- Time Management
Timeline
Owner
Everything Cleaned
01.2017 - Current
Project Coordinator
Beck Construction
02.1997 - 06.2005
Contract Coordinator
Beck Construction
Receptionist
Beck Construction
High School Diploma -
Mesquite High School