Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Misti Maines

Youngstown,OH

Summary

Personable and dedicated Customer Service Representative with extensive experience in the Retail industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Tanning Associate

Secret Beaches
Ashtabula, OH
07.2022 - Current
  • Answered phone calls promptly and professionally while providing accurate information regarding services offered.
  • Recorded customer information into database system.
  • Demonstrated a high level of professionalism at all times when interacting with customers.
  • Performed administrative duties such as scheduling appointments, processing payments, and maintaining client records.
  • Inspected beds for any damage or malfunctioning parts before allowing customer usage.
  • Operated cash register to process transactions accurately and efficiently.
  • Cleaned and sanitized equipment after each customer's use.
  • Assisted with inventory management by tracking stock levels and ordering new supplies when necessary.

Customer Service Cashier

Circle K
Ashtabula, OH
10.2021 - 10.2023
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Greeted customers and provided friendly customer service.
  • Checked personal identifications during alcohol and tobacco sales.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Counted and balanced cashier drawers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Education

High School Diploma -

South High
Cleveland, OH
06-1995

Skills

  • Product Recommendations
  • Customer Engagement
  • Sales Strategy
  • Cleaning and Sanitizing
  • Customer Service
  • Filing and Recordkeeping

References

References available upon request.

Timeline

Tanning Associate

Secret Beaches
07.2022 - Current

Customer Service Cashier

Circle K
10.2021 - 10.2023

High School Diploma -

South High

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Misti Maines