Misti Moran
Administrative Assistant
Prairie Grove,AR
Summary
Detail-oriented Realtor excels in real estate sales and brings knowledge of insurance and financing processes. Skilled in leveraging client services talent and company branding to increase profitability. Offers top-notch leadership and multitasking abilities for driving results in fast-paced environments. Licensed in Arkansas.
Well-qualified Administrative Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
- Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Realtor
Legend Realty, Inc.
Prairie Grove, AR
06.2021 - Current
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
Administrative Assistant
Kevin Gerlt Construction
Farmington, AR
05.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Interacted with vendors to purchase and set up equipment and services.
- Offered technical support and troubleshot issues to enhance office productivity.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Leveraged accounting software to manage expenses and keep track of finances.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Scheduled office meetings and client appointments for staff teams.
Title Specialist
Alliance Title
Joplin, MO
10.2017 - 05.2021
- Contacted appropriate agencies to complete searches, order records and obtain documents.
- Duplicated and summarized documentation relevant to property title status.
- Estimated closing dates and scheduled meetings.
- Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
- Identified title encumbrances and detailed plans for correcting issues and clearing titles for planned changes.
- Used information gained during searches to produce and process title commitments and insurance policies.
- Searched and analyzed real estate records.
- Improved operations through consistent hard work and dedication.
- Maintained energy and enthusiasm in fast-paced environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
No Degree - Nursing
NorthWest Arkansas Community College
Bentonville, AR 05.2001 -
Bachelor of Science - General Studies
Missouri Southern State University
Joplin, MO 08.2017 - 05.2020
Skills
Comparative market analysis
Buyer contracts
Property marketing
Office management
Account Reconciliation
Credit and collections
Payroll and budgeting
Workflow planning
Contract agreement preparation
Timeline
Realtor
Legend Realty, Inc.
06.2021 - Current
Administrative Assistant
Kevin Gerlt Construction
05.2021 - Current
Title Specialist
Alliance Title
10.2017 - 05.2021
Bachelor of Science - General Studies
Missouri Southern State University
08.2017 - 05.2020
No Degree - Nursing
NorthWest Arkansas Community College
05.2001 -