Jeremy Watson
Strafford,MO
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
15
15
years of professional experience
Work History
Owner
Outdoor Creations and Design
Strafford , MO
05.2018 - 07.2024
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Scheduled maintenance activities for equipment used by the business.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Monitored cash flow to ensure proper budgeting of resources.
- Conducted market research to identify new opportunities for growth.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Ensured compliance with all local laws and regulations related to the business operations.
- Updated website content regularly according to current trends within target markets.
- Resolved conflicts between employees or customers in a timely manner.
- Conducted regular meetings with employees to review progress towards company goals.
- Managed inventory levels to meet customer demand while minimizing costs.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Negotiated contracts with vendors for supplies and services.
- Oversaw daily operations of the business and provided guidance when needed.
- Resolved issues quickly through meticulous research and quick decision-making.
- Interviewed, trained and supervised employees.
- Conferred with customers to understand needs and finalize purchase orders.
- Determined pricing for products or services based on costs and competition.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Product Sales Manager
Parker Contractor Services
Nixa, MO
01.2015 - 05.2018
- Negotiated contracts with vendors, suppliers, and distributors.
- Performed competitive analysis of other companies' products in the same market.
- Analyzed market trends to identify opportunities for new products or services.
- Organized trade shows, conventions, seminars, webinars. to promote products or services.
- Established key relationships with potential customers and partners.
- Negotiated contracts with customers, ensuring competitive pricing and terms of sale.
- Prepared weekly, monthly, quarterly reports for senior management outlining successes achieved within the department.
- Ensured compliance with all relevant health and safety regulations when dealing with customers' projects.
- Resolved any customer issues or complaints quickly and efficiently.
- Created detailed reports on sales performance, identifying areas of improvement and making recommendations accordingly.
- Maintained up-to-date knowledge of current regulations relating to safety standards in construction.
- Collaborated with other departments to ensure timely delivery of customer orders and satisfaction with service levels.
- Conducted market research and reported on competitors.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
General Manager
IRBM
Springfield, MO
01.2010 - 01.2015
- Collaborated with marketing team to develop promotional campaigns.
- Monitored customer satisfaction levels and took corrective action when needed.
- Maintained accurate records of all transactions in the company's CRM system.
- Advised senior management on changes in product offerings based on customer feedback and market conditions.
- Implemented effective incentive programs for sales reps to boost productivity levels.
- Conducted regular training sessions for new sales personnel.
- Managed staff of 15 sales representatives, providing guidance and support as needed.
- Ensured compliance with applicable laws and regulations related to sales activities.
- Analyzed competitor strategies to gain an edge over them in the marketplace.
- Developed relationships with key stakeholders across different industries.
- Utilized data analytics tools to monitor progress against set targets.
- Identified areas needing improvement in order to maximize efficiency.
- Created weekly and monthly reports on sales performance, goals, and objectives.
- Resolved customer complaints in a timely manner.
- Developed and implemented strategies to increase sales revenue.
- Reviewed KPIs daily and implemented critical adjustments to increase performance for each metric.
- Defined goals and objectives to generate significant amounts annually in sales revenue.
Education
High School Diploma -
Strafford High School
Strafford, MO05-1995
Skills
- Regulatory Compliance
- Business Management
- Marketing tactics
- Budget Administration
- Administrative Oversight
- KPI Management
- Product branding
- Financial Management
- Contract negotiation expertise
- Key partnership cultivation
- Project estimating
- Design coordination
- Sales Leadership
- Project Management
- Employee Development
- Budget Development
- Program creation and implementation
- Negotiation
- Client Service
- Sales oversight
- Bidding processes
- Profit and loss analysis
- Verbal and written communication
References
References available upon request.
Timeline
Owner
Outdoor Creations and Design
05.2018 - 07.2024
Product Sales Manager
Parker Contractor Services
01.2015 - 05.2018
General Manager
IRBM
01.2010 - 01.2015
High School Diploma -
Strafford High School
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