Hi, I’m
Misti Smith
Athens,TN
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
17
years of professional experience
1
Certification
Work History
Starr Regional Medical CenterAthens, TN
Plant Operations Administrative Assistant
01.2016 - Current
Job overview
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Execute record filing system to improve document organization and management.
- Schedule office meetings and client appointments for staff and contractors.
- Generate reports, type letters in Word and create spreadsheets using Excel.
- Interact with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Restock supplies and place purchase orders to maintain adequate stock levels.
- Develop and updated spreadsheets and databases to track, analyze and report on performance data.
- Support efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Handle client correspondence and track records to foster office efficiency.
- Arrange rapid repair and maintenance with vendors.
- Monitor premises, screen visitors and update logs to maintain security. Maintain Keyscan database for employees and contractors for both hospital campuses and outlying buildings.
- Create PowerPoint presentations for business development purposes.
- Create detailed expense reports and requests for capital expenditures.
- Edit subcontractor proposals, transmittals and memorandums for organizational support.
- Monitor preventive maintenance for both hospital campuses as well as creating and implementing new policies.
- Review financial reports each month with DPO and investigate variances with accounting staff to keep records accurate.
- Manage Worxhub system, entering new work orders for repairs needed throughout both hospitals, and following up on issues to make sure they are resolved.
- Work closely with both State of Tennessee and The Joint Commission to ensure hospital and nursing home documentation as well as policies and procedures are up to date.
- Use Microsoft Word and other software tools to create documents and other communications
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Improved operations through consistent hard work and dedication
- Maintained excellent attendance record, consistently arriving to work on time
Starr Regional Medical CenterAthens, Tennessee
Certified Pharmacy Technician (CPhT)
04.2013 - 01.2016
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked automated medication dispensing equipment.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Woods Memorial HospitalEtowah, TN
Certified Pharmacy Technician (CPhT)
12.2005 - 04.2013
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Restocked automated medication dispensing equipment.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Education
McMinn County High School, Athens, TN
High School Diploma
05.1992
Skills
- Administrative Management
- Database and Client Management Systems
- Document and File Management
- Strong Organizational Skills
- Multitasking and Time Management
- Confidentiality and Data Protection
- Workflow Processes
- Operational Efficiency
- Electronic Records Management
- Contract Compliance
- Organizing and Categorizing Data
- Regulatory Compliance
Certification
- Certified Pharmacy Technician since November 1997.
Timeline
Plant Operations Administrative Assistant
Starr Regional Medical Center
01.2016 - Current
Certified Pharmacy Technician (CPhT)
Starr Regional Medical Center
04.2013 - 01.2016
Certified Pharmacy Technician (CPhT)
Woods Memorial Hospital
12.2005 - 04.2013
McMinn County High School
High School Diploma
- Certified Pharmacy Technician since November 1997.
Similar Profiles
Mishae MorrisMishae Morris
Computed Tomography Technologist at Starr Regional Medical CenterComputed Tomography Technologist at Starr Regional Medical Center
Amy Elizabeth EckerAmy Elizabeth Ecker
CMA at Starr Regional Medical Center Cath LabCMA at Starr Regional Medical Center Cath Lab
Vesna VidojevikjVesna Vidojevikj
Registered Nurse, Inpatient Psychiatric Unit at New Bridge Medical Center, Bergen Regional Medical CenterRegistered Nurse, Inpatient Psychiatric Unit at New Bridge Medical Center, Bergen Regional Medical Center