Detail-oriented team player with strong organizational skills. Adept at conflict resolution, with strong written and oral communication skills. Highly organized and detail-oriented, consistently receiving positive feedback from supervisors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Regional Sales East
SkyRite Sign Company
03.2024 - Current
Increased overall customer satisfaction through regular follow-ups, prompt issue resolution, and personalized service offerings.
Streamlined sales processes by integrating CRM tools for better tracking of leads, opportunities, and customer interactions.
Identified new business opportunities through comprehensive market research and competitor analysis.
Organized successful trade shows and events to showcase company products, generating significant lead conversions.
Negotiated profitable contracts with key accounts, securing long-term business relationships and repeat customers.
Conducted thorough product training sessions for both internal staff members as well as external partners, ensuring widespread knowledge of our offerings within the industry.
Benefits Advisor
Aflac
10.2023 - 02.2024
Developed and implemented communication strategies to effectively educate employees about their benefit options, resulting in increased participation and engagement
Designing and implementing effective marketing strategies
Expand customer base and provide excellent customer service
Perform market research and analysis
Provide clients with comprehensive insurance plans
Focus Redirector/ Assistant Coach
Olton ISD
04.2018 - 10.2023
Assisted head coach in designing and implementing effective training programs to improve athletes' focus, concentration, and mental toughness
Conducted one-on-one sessions with athletes to identify areas of improvement and provided guidance on redirecting focus and maintaining composure during high-pressure situations
Monitored athletes during practice and competition, offering real-time feedback and redirection techniques to optimize their performance
Encouraged appropriate interactions with peers, modeling social skills as needed
Supported instruction to individuals or small groups of students with special needs as assigned
Taught young children and teens with disabilities how to communicate, learn school readiness skills, and develop self-help skills
Education
High School Diploma -
Port Isabel High School
Port Isabel, Texas
05.2000
Amarillo College
Amarillo, Texas
08.2022
Skills
Risk Assessment and Management
Sales and Marketing
Customer Service and Relationship Building
Negotiation and Communication
Time Management and Organization
Computer Skills
Emotional Intelligence and Customer-Centric Mindset
Decision Making and Strategic Planning
Ethics and Professionalism
Negotiation expertise
Certification
General Lines Agent, 08/01/23, 3059646, 02/28/25
Timeline
Regional Sales East
SkyRite Sign Company
03.2024 - Current
Benefits Advisor
Aflac
10.2023 - 02.2024
Focus Redirector/ Assistant Coach
Olton ISD
04.2018 - 10.2023
Amarillo College
General Lines Agent, 08/01/23, 3059646, 02/28/25
High School Diploma -
Port Isabel High School
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