Misti Van Meter
Omega,Oklahoma
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Surveillance Operator
Lucky Star Casino
Watonga, OK
04.2024 - Current
- Adhered strictly to established policies and procedures pertaining to privacy rights and protection of confidential information.
- Documented daily observations and reported any irregularities to the appropriate authorities.
- Assisted law enforcement personnel with investigations by providing them with relevant footage from surveillance cameras.
Canton Farm Supply
ManagerPlus
Canton, Oklahoma
09.2017 - 01.2024
- Managed budgets by tracking expenditures and ensuring they stayed within allocated limits.
- Greeted customers in a friendly manner and answered inquiries about products, prices and availability.
- Adhered to safety policies when handling hazardous materials or operating machinery.
- Processed cash payments, credit card transactions and refunds accurately.
- Provided information on special orders, warranties and delivery options.
Customer Service Representative
Pioneer Telephone Cooperative Inc.
Seiling, OK
09.2009 - 09.2017
- Resolved customer complaints promptly and efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
- Customer Service roamer for 9 office locations.
Store Manager
Starbucks
Enid, OK
03.2006 - 09.2009
- Established customer service standards and monitored staff compliance.
- Monitored inventory levels and placed orders to restock shelves.
- Updated POS system with new products and promotional offers.
- Achieved positive sales growth year over year. Certified trainer, promoted two supervisors to store managers.
- Managed and maintained P&L through CC.
Education
Business - Business Administration And Management
High Plains Institute of Technology
Woodward, OK01-1996
Skills
- Enforcement of policies and procedures
- Effective customer communication
- Time Management
- Multitasking
- Integrity and Trustworthiness
- Patron security
Certification
- essentiALZ - Alzheimer's Association and certification certificate. June 10th 2024
References
References available upon request.
Timeline
Surveillance Operator
Lucky Star Casino
04.2024 - Current
Canton Farm Supply
ManagerPlus
09.2017 - 01.2024
Customer Service Representative
Pioneer Telephone Cooperative Inc.
09.2009 - 09.2017
Store Manager
Starbucks
03.2006 - 09.2009
Business - Business Administration And Management
High Plains Institute of Technology
- essentiALZ - Alzheimer's Association and certification certificate. June 10th 2024
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